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Mystery image at Windows 11 startup

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pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador -  
pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   -

Hello,

Today, when I turned on my laptop W11, during the boot, I saw the image below, a strange image for 2 to 3 seconds.

Just Microsoft products (Mail, Edge, OneDrive, Defender...).

It was close to the PC being stuck on this image for about 3 seconds.

I immediately thought of this post.

A configuration issue, except that I disabled OneDrive.

A bug?

And at the same time, there was the patch Tuesday on October 10, 2023 that I carried out afterwards in 10 minutes.

The image reminds me a bit of a clean installation of Windows 11 just before or after entering the account.

Knowing that version 23h2 is coming soon, maybe Microsoft is hinting at something to configure later, for instance if OneDrive is disabled?

As for Mail, it won’t be there anymore; Outlook will replace it...

In summary, surprised to see this ghost image.

Some participants may also see this image at PC startup.

Apart from promoting Microsoft products, why this image at PC startup?


7 answers

  1.
    MaxGix Posted messages 5389 Registration date   Status Contributor Last intervention   2 371
     

    Hello,

    indeed it looks like the page we get during major updates, which explains some of the new features but mainly forces us to log in with a Microsoft account when we haven't already.
    If there hadn't been an update before the screen appeared, it is probably just a minor bug that is not serious this time.

    ++

    2
  2. baladur13 Posted messages 47408 Registration date   Status Moderator Last intervention   14 414
     

    Hello,

    This image looks a lot like the one in the PC configuration finalization request (for example, if OneDrive hasn't been installed), but without the text.

    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...

    1
    1. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732
       

      Hello Baladur,

      This is indeed what I said in the statement:

       The image reminds me a bit of a clean Windows 11 installation a little before or after entering the account.

      Except as we can see, there is not a single piece of text on the right.

      But it's good to have found the image with the text, I didn’t remember that it was for the finalization, not just OneDrive, because there is Windows Hello, which means setting up a PIN and a Microsoft password (all of this leads us to create a Microsoft account), and pushes us towards Office 365, which is paid, but can be refused during finalization.

      And the cherry on the cake is that this image appears during startup.

      However, if there was a configuration to do, there would surely be a Windows notification once on the Desktop, which I have already had, and seen, and not just on my PC.

      Yet the notification bell was empty, I checked it well.

      And no page launched, the Settings page in particular.

      I hope we won’t see that image when it’s time for the 23h2 update.

      That puts me back in doubt, thinking I had a peaceful mind!!! (Microsoft account).

      ....

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      1. baladur13 Posted messages 47408 Registration date   Status Moderator Last intervention   14 414 > pistouri Posted messages 19010 Registration date   Status Contributor Last intervention  
         

        This notification, along with the text, appeared to me recently, after the last update of Win11 and should return soon (3 days later) because I did not accept the "continue".

        You mentioned, it seems to me, that you uninstalled OneDrive, does that explain the image without the text?

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      2. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > baladur13 Posted messages 47408 Registration date   Status Moderator Last intervention  
         

        Besides the updates from yesterday of the October 2023 Patch Tuesday, the last update dates back to

        September 26, 2023.

        And it's KB5030310, the same update that causes various issues on W11, but involves few users.

        The PC was restarted in the meantime, and I did not see this image between the two updates.

        ---------------------------------

        Furthermore, the updates from the October 2023 Patch Tuesday (yesterday) were at 0%, so this image appeared well before doing them (at the PC startup).

        ---------------------------------

        I did not uninstall OneDrive.

        I mentioned it in the statement:

         It's a configuration issue, except that I disabled OneDrive

        Uninstalling OneDrive sometimes promises strange mishaps, knowing that the OneDrive path is by default, so you end up without the Desktop folder or without the documents, videos folders.... with messages ''Locations unavailables''.

        I know how to fix all that (with pre-prepared .reg files), but that's not the topic.

        Another thing: Microsoft Account

        -------------------------------------------------------------

        It probably has nothing to do with it, but I added my smartphone number on the Microsoft website in my Microsoft account in case an incident occurs, like being locked out on the PIN code, or a potential hacked account, in which case Microsoft would require recovery, and it's easier to receive a text message.

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      3. baladur13 Posted messages 47408 Registration date   Status Moderator Last intervention   14 414 > pistouri Posted messages 19010 Registration date   Status Contributor Last intervention  
         

        Sorry, you have disabled Onedrive, okay.

        As an update, I had this one installed around 00:30 on 10/11

        2023-10 Cumulative update for Windows 11 Version 22H2 for x64 systems (KB5031354)

        And the notification appeared.

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      4. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > baladur13 Posted messages 47408 Registration date   Status Moderator Last intervention  
         

        I received this security update, so it doesn’t concern customization fixes or modifications.

        There was also the Framework monthly KB5031323.

        So, we’re just passing by, as this only concerns minor security fixes. (So, it has nothing to do with the security of a Microsoft account, for example).

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  3. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     

    Hello,

    I haven't noticed this image at startup on a desktop PC, only on my laptop.

    I will be keeping an eye on 4 PCs in the neighborhood and family to update W11, if the image

    appears. (These are all laptops, except for one all-in-one).

    As for the Microsoft account, on all the PCs in question, including mine, they all have a Microsoft account and not a local account.

    We know, for example, that from now on Microsoft will offer a game during a clean installation to keep users occupied while waiting for the update.

    So it might be intentional to see this image of Microsoft products at startup; this is not to keep you waiting, but more like a targeted advertisement.

    It was a stroke of luck that I caught this image, as it's rare for me to look at the PC startup, except to perform updates.

    Maybe Microsoft could provide an answer if I ask them on their forum!

    See you!

    0
    1. brucine Posted messages 25287 Registration date   Status Member Last intervention   4 190
       

      Hello,

      Perhaps unrelated, I have been crashed twice in a row by the monthly update under Windows 10, which returns an error 0x8007000d during installation. The same goes after I repaired Windows Update, which claims to have resolved issues.

      I don't have access to the famous icons, primarily because the installation doesn't finish, but also surely because I only have local accounts.

      A Microsoft bug?

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    2. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > brucine Posted messages 25287 Registration date   Status Member Last intervention  
       

      Hello Brucine,

      --------------------------------

      KB5031356 ?

      There have been issues with slowness; we contested this update, which may not explain the error 0x8007000d..

      --------------------------.

      MediaCreationTool Method:

       https://answers.microsoft.com/fr-fr/windows/forum/all/mise-%C3%A0-jour-de-windows-impossible-0x8007000d/ac8682e6-28b7-4859-8a37-b4386899ef4b

      See you!

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    3. brucine Posted messages 25287 Registration date   Status Member Last intervention   4 190 > pistouri Posted messages 19010 Registration date   Status Contributor Last intervention  
       

      Yes, I know all that, I haven't tested the other proposed solutions yet (SFC, cleaning the PC, checking the firewall which we don't see why it would oppose it but anyway.. and drivers).

      Wait and see, there's no rush, I'm that much less eager to reinstall since it might create a mess for me (if I recall correctly, 22H2 had forced the update of my graphics card driver to a newer version that doesn't work, and I had to go through a convoluted process to recover the original driver from the manufacturer and replace it).

      0
    4. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > brucine Posted messages 25287 Registration date   Status Member Last intervention  
       

      If there is a fire at the lake later, don't hesitate to open a post on CCM and edit the solution if you found one.

      ---

      Good luck.

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    5. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > pistouri Posted messages 19010 Registration date   Status Contributor Last intervention  
       

      Hello,

      Brucine, here's some information for your update KB5031356.

      0x8007000d meaning (ERROR_INVALID_DATA) failed:

      ==► Windows 10: the latest update won't install? You're not alone

        there is currently no explanation for the phenomenon. The problematic update, however, has been installed without any issues by other users.

      Investigation ongoing at Microsoft.

      Also follow up on reddit

       this Windows update crashes my Start menu after the return.

      ...

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  4. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     

    To be continued:

    I asked Microsoft about this image that intrigued me.

     https://answers.microsoft.com/en-us/windows/forum/windows_11-wintop_account/image-produits-microsoft-au-d%c3%a9marrage-w11/4a819696-3637-4e16-ba89-9f8ff32f7db0

    See you later

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  6. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     

    Microsoft got back to me right away and provided an explanation.

    According to them, it would be the Windows welcome experience

    Settings =► System =► Notifications

    At the very bottom ==►Additional Settings

    Disable all the options.

    In my case, only the first box was unchecked:

    Now that the box is unchecked, I will need to check on future startups of the PC if the image (white window as Microsoft calls it) appears.

    Later!

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    1. brucine Posted messages 25287 Registration date   Status Member Last intervention   4 190
       

      Let it be noted (without any null or crossed-out words).

      I remind you that the site in question is hosted by Microsoft but does not represent the official replies of Microsoft, only those of the participants in this forum.

      0
      1. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > brucine Posted messages 25287 Registration date   Status Member Last intervention  
         

        The so-called 'Microsoft advisors' have very good general knowledge.

        Some advisors even have their own IT website.

        So their help is always welcome, even if sometimes they miss the mark, but 80% to 90% of the time it's positive.

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      2. brucine Posted messages 25287 Registration date   Status Member Last intervention   4 190 > pistouri Posted messages 19010 Registration date   Status Contributor Last intervention  
         

        It was just a remark, some boast an impressive pedigree with several MVP qualifications, others can indeed be professionals or very competent amateurs even without... and some are indeed completely off the mark.

        In short, this is not the official voice of Microsoft but a forum, like here or elsewhere, with its qualities and shortcomings.

        The official documentation, sometimes hard to digest, used to be hosted on TechNet, now it's on Microsoft Learn which is even more so.

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      3. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > brucine Posted messages 25287 Registration date   Status Member Last intervention  
         

        We understood your remark...

        What is ''indigest'' is often the Windows Updates as you just bitterly experienced!!!!

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      4. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   8 732 > pistouri Posted messages 19010 Registration date   Status Contributor Last intervention  
         

        Also indigestible in the Microsoft Store.

        A update does not go through (same on my neighbor's PC) after 30 minutes!

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  7. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     

    The image of message 8 below is nothing other than that of my settings on my desktop PC

    on W11.

    Since I haven’t turned on my laptop, I wanted to check to get an update.

    The image below speaks for itself.

    All the boxes are checked, much to my regret, because it's a setting I only do at the beginning of an installation, or in this specific case right after purchase, and I don’t go back to it.

    So the culprit would be the second line where it asks to configure or finalize the installation.

    Pretty strange to have this message 2 years later to the day:

    I only left the first box checked, for the new features after updates.

    So here I am a little less incredulous, well almost!

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  8. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     

    Hello,

    I waited for an update, but there was no mystery image at startup, nor during the update, I scrutinized all of that closely.

    Thanks to everyone for your responses.

    I'm marking the topic as resolved.

    Oh yes!, don't forget:

    Have a nice weekend everyone.

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