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Thomson TV Problems

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HbrmDP -  
 Nine -

Hello everyone,

I have a problem with my Thomson 48fs3003 television since yesterday. There's a square with buttons popping up at the bottom right of my screen. I know it's related to the buttons on the back of the TV, but I can't figure out why it's doing that. The little square appears and disappears randomly (flickering), and even touching the buttons on the back doesn't help.

What should I do? Is the TV broken then?

5 réponses

Réponse 1 / 5
Galib
 

I am getting back to you.

I think I have solved the problem: At the back of the TV, you have a small box with 5 buttons (4 arrows and a switch) that looks very much like the small square that appears on the screen.

I then removed the back of the TV to access this small box in order to take it out.

And everything works correctly!

Now it's your turn,

G.
5
Nine
 

Thank you for the information. I will try even though it's a bit of a hassle to have to take apart the TV...

Have a good evening

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Réponse 2 / 5
Panth33ra Posted messages 22977 Registration date   Status Membre Last intervention   Ambassadeur 2 333
 

Hello,

A photo would be welcome!
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Réponse 3 / 5
HbrmDP
 

Hello, here is the photo of what appears on my screen.
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Panth33ra Posted messages 22977 Registration date   Status Membre Last intervention   2 333
 

This seems to correspond to some settings on the TV. You should be able to disable this panel. Use the remote control to do so.

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Réponse 4 / 5
HbrmDP
 

The problem is that as soon as I use the remote control and I want to go into the menus, this square makes me go back. So going into the menus is almost impossible since once again it makes me go back.
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Panth33ra Posted messages 22977 Registration date   Status Membre Last intervention   2 333
 

You must have done something risky to end up like this!... This menu didn't just appear by itself, did it?

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Réponse 5 / 5
HbrmDP
 

No, I haven't touched anything and it appeared suddenly, and the menu doesn't stay fixed on the TV, it flickers as if someone were using a remote control to make it show then disappear.
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Galib
 

I have exactly the same problem, have you found a solution? If so, what is it?

As for me, I reset the television to factory settings and nothing works...

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HbrmDP > Galib
 

Hello,

It had gone away, I don't know how, but it has come back today... I don't know what caused it, and it's really frustrating.

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