View original (French)

InDesign : black screen selection tools

Veuch -  
 Veuch -

Hello,
Since yesterday, in the Indesign software, I'm experiencing a "graphic" bug that appears whenever I move an element, create a text or image box. This bug consists of part or even the entire screen going black (sometimes with white and gray lines), and it stops when I release the selection. Sometimes it pixelates my cursor, and I can't reset it normally even after closing the software. The bug appears on both Indesign files created some time ago and on blank files.

I have tried several solutions found on the Adobe site, but nothing works. I also checked my PC's performance while using Indesign, but nothing unusual is happening with the processor or memory.


I am on an Acer Aspire 3 laptop, which I recently bought. I haven't performed any new updates (Windows 11, Adobe, or Indesign) in the last few days. I have no similar bugs on Photoshop or Illustrator.

Do you have any ideas to resolve my issue?
Have a good weekend,

2 answers

Answer 1 / 2
contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
 

Personally, I think it's a memory management issue.. On most laptops, the video memory is shared with the general RAM.
It's possible that there's a conflict somewhere in the memory occupied by InDesign.
If you have the option, increase the RAM...
0
Answer 2 / 2
Veuch
 

Thank you for the response,

It was working fine before this problem with rather bulky booklets.

I reset my computer, and since the reinstallation, InDesign is working correctly. A somewhat radical solution.
0