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Temporarily Disabled Snapchat Account

samsam -  
MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   -

Hello, 9 months ago to the day, my access to Snapchat was "temporarily" disabled. After 9 months, I'm wondering how much longer it will take; can I find out? What do I need to do to regain access?

6 answers

  1.
    PetitGizmo69 Posted messages 6 Status Member
     

    Hello,

    I'm replying to see if you have the same problem we do... If you log in with your account on another phone or computer, are you blocked or not? For us, we are only blocked on a particular phone, no matter which account we use. We don't understand where the problem comes from!

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  2. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello.

    Before asking a question, it would be good to do some research on the forum, there are hundreds of identical questions and the answer is always the same, you need to check with Snapchat, they alone have the answer:

    https://forums.commentcamarche.net/forum/s/snapchat-333/temporairement

    bazfile
    Moderator/Security Contributor.
    a hello, a response, a thank you are always appreciated.

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  3. PetitGizmo69 Posted messages 6 Status Member
     

    Except that apparently, no one seems to have received any answers from Snapchat, hence my question to SamSam, the author of the post, to see if, like me, he can log in through his account on another phone (with the same IP address).

    Technically speaking, I can't understand this situation where Snap doesn't block an account, but blocks a phone...

    Anyway, sorry for the inconvenience, if that's the case... and have a good evening!

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    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       

      Except that apparently, no one seems to have received any answers from Snapchat.

      Yes, of course, but you won't get an answer or a solution on a forum since all of this depends solely on Snapchat's goodwill.

      Good evening.

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  4. PetitGizmo69 Posted messages 6 Status Member
     

    I was thinking that some might have a link to a Snap support space or something... But it doesn't seem to exist... Found nothing on the internet...

    Have a good evening!

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  6. PetitGizmo69 Posted messages 6 Status Member
     

    Thank you, but I have already seen this page and it doesn't correspond to the problem because it's not the account that is blocked. The account is still active; if you log in via another phone or a computer, it works, even from the same IP address as the "problematic" phone.

    The crazy thing is that on the phone where we have an issue, we can enter any account name and completely fake password, and the response is always the same. Not even a message like 'This account does not exist' or 'Incorrect password.' It's really curious, and it only happens on this phone...

    I will continue to search for an answer.

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    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       

      The initial question concerns a temporarily disabled account, the link addresses this issue.

      If your problem is different create your own post and ask your question.

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  7. PetitGizmo69 Posted messages 6 Status Member
     

    The message "account temporarily disabled" also appears when logging in, even though the account is not disabled at all. That's why I was asking SamSam, whose post is fairly recent, whether he could log in with another phone or not. Anyway, I was thinking we could try to help each other out if we're facing the same issue... That's all ;)

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    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       

      Your phone is probably blocked via its IMEI or phone number.

      That's why this issue can only be resolved by Snapchat.

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    2. MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   18 957
       

      Indeed, in a case like yours, it is a phone blockage and no one here is able to unlock it; it should be kept in mind that only Snapchat is capable of doing so.

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