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Snapchat temporarily disabled on my iPhone 13

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mootmootdu62 Posted messages 16 Status Member -  
mootmootdu62 Posted messages 16 Status Member -

Hello,

I'm having a problem with my Snapchat account; I can no longer log in from my iPhone 13 Pro Max, but I can log in from other devices.

When I try to log in from my iPhone, I get a message:

Due to a large number of failed login attempts or other unusual activities, your access to Snapchat has been temporarily disabled.

I tried to unblock my account by logging in from their website, and my account is still blocked on the app.

I also changed the password, and that doesn’t work either.

Is there a solution to fix this and let me log in from my iPhone?

Please.

1 answer

  1.
    bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273
     

    Hello.

    Clear the Snapchat cache https://help.snapchat.com/hc/fr-fr/articles/7012334202516-Comment-vider-ma-cache-sur-Snapchat-

    If it's still the same, check with Snapchat; they alone can resolve this issue.

    https://help.snapchat.com/hc/fr-fr/articles/7012315286164-Mon-compte-est-bloqu%C3%A9

    https://help.snapchat.com/hc/fr-fr/requests/new

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.

    1
    1. mootmootdu62 Posted messages 16 Status Member
       

      Thank you for your reply, I cleared the cache and still have the same problem.

      I sent them a message and I'm still waiting for a response...

      0