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Issues with my G733

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Panth33ra Posted messages 23205 Registration date   Status Member Last intervention   -

Hello, I've had this G733 for 6 months and since this afternoon, the headset seems to be permanently on because when I test the microphone, it detects sound. However, no sound comes out of the headset and nothing happens when I press the buttons (on-off and mute-unmute). Additionally, no LED lights are working and the app doesn't recognize it as being on. I tried changing the USB port, uninstalling G Hub, and restarting the PC, but nothing works. Does anyone have any ideas?

1 answer

  1.
    Panth33ra Posted messages 23205 Registration date   Status Member Last intervention   Ambassador 2 358
     

    Hello,

    Is the Logitech G733 headset still under warranty (2 years from the date of purchase)?... if yes, return it to where you bought it for an exchange or a refund.



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