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Issues with my G733

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Panth33ra Posted messages 23046 Registration date   Status Membre Last intervention   -

Hello, I've had this G733 for 6 months and since this afternoon, the headset seems to be permanently on because when I test the microphone, it detects sound. However, no sound comes out of the headset and nothing happens when I press the buttons (on-off and mute-unmute). Additionally, no LED lights are working and the app doesn't recognize it as being on. I tried changing the USB port, uninstalling G Hub, and restarting the PC, but nothing works. Does anyone have any ideas?

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Panth33ra Posted messages 23046 Registration date   Status Membre Last intervention   Ambassadeur 2 349
 

Hello,

Is the Logitech G733 headset still under warranty (2 years from the date of purchase)?... if yes, return it to where you bought it for an exchange or a refund.
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