Problem with the USB-C on my Samsung

MathiasGu Posted messages 7 Status Member -  
 luc -

I have a problem with my Samsung Galaxy S10. Since yesterday, I can no longer connect any USB-C devices or adapters to my phone. At first, I was getting "USB connected / disconnected" notifications in a loop. So I cleared the data for "USB Settings" and restarted my phone, but after doing that, nothing happens when I try to plug any device into my phone.

A few days ago, all my USB-C devices and adapters were working normally, and they still work well on other devices. Also, when I connect it to my PC via cable, it works one time out of four, but most of the time, I get the message "The last USB device you connected to this computer malfunctioned and Windows does not recognize it."

Even cleaning the port with a plastic toothpick and compressed air, the problem persists. Charging still works normally.

If anyone has encountered this problem before or has any ideas on how to solve it, I greatly appreciate your help.

1 answer

  1. luc
     

    Hello

    when you plug a USB device into your computer, you also need to safely eject it to avoid any connection problems... Few people do it correctly and sometimes damage external USB hard drives because of this, which can also create a connection issue

    It's a similar topic that had at least a temporary resolution (he hasn't come back to confirm later if it lasted).

    So go directly to page 2 at the very end of the discussion, you should start from the end and go backward if you don’t want to read everything

    Cassidy007

    28-09-2021 04:07 AM - modified ‎28-09-2021 04:38 AM

    in all his list on ‎28-09-2021 04:01 AM what worked was going through Samsung Members and the USB troubleshooting but read everything carefully before and follow all his instructions so you don't get stuck without knowing what to do.

    By trying Samsung Members and the USB-related troubleshooting it worked,

    https://eu.community.samsung.com/t5/gamme-galaxy-s21/probl%C3%A8me-port-usb-c/m-p/4059329/highlight/true#M14717

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