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Issue with Samsung Galaxy Tab 3 (Google Play Store)

Th3G4mer Posted messages 35 Status Member -  
 Bird -
Hello, for the past few days, I've been having a problem. When I open the Google Play Store, it launches and then closes right away. I've already tried the Factory Reset, clearing the cache, deleting the data, removing my Samsung and Google accounts, and "downloads" is enabled, but it doesn't work. Then, a window pops up saying either "The Google Play Store app has stopped" or "The process com.google.process.gapps has stopped."

12 answers

  1. Boby
     
    Hello,
    The problem is the same for me.
    But I just have "Google Play Store has stopped."

    The actions I have taken:
    - Clear the cache and delete the data of "Google Play Store"
    - Reset the settings to default
    - Use the wipe cache and factory/reset mode

    So I really need help please because I can no longer use my tablet as I wish.

    I would like to mention that I am on Galaxy Tab 2.

    Best regards.
    11
    1. le mus
       
      set the device to the correct date and time that's the issue
      -1
    2. nono
       
      lol! Thanks, dude, I was about to take the tablet for repair because of a date and time issue.
      0
    3. 51
       
      A big thank you, it seemed so obvious, thanks again.
      0
  2. djedje
     
    Hello
    Same issue, the process com.google.process.gapps has stopped."
    Have you found a solution?
    8
  3. Th3G4mer Posted messages 35 Status Member 16
     
    Haut
    7
  4. Nemesis3364
     
    Guys, just reset the Play Store to factory version.
    7
    1. Bird
       
      On my tabS, the phrase "Google Play service has stopped" keeps appearing every second. What should I do?
      0
  6. Th3G4mer Posted messages 35 Status Member 16
     
    Haut
    2
  7. dam's
     
    Same for me, I have the Galaxy Tab 3, and Google Play Store has stopped working...

    Does anyone have a solution...?

    Best regards
    2
    1. Mdrrr
       
      Updating the date and time is the problem.
      0
  8. Th3G4mer Posted messages 35 Status Member 16
     
    I need help.
    1
  9. Anonymous user
     
    Unfortunately, given what you have already tried, the only option left is to reset the phone.
    0
    1. snoopy80 Posted messages 233 Status Member 18
       
      Hello, how do I reset the Samsung Galaxy Tab 3 Lite?
      Thank you.
      -1
  10. City-3 Posted messages 55 Status Member 3
     
    You will find the solution here --> http://www.androidpit.fr/google-play-store-ne-marche-problemes-solutions
    0
  11. carmen steudler
     
    Test to reinstall Google Play Store
    -1
  12. jordanien
     
    Bonjour, when I go on Google Play it tells me to install and when I press it I am asked to sign up and when I sign up it says incorrect.
    -1