No sound Unowhy Y13
Solvedkaneagle Posted messages 86260 Registration date Status Modérateur Last intervention -
Hello,
I acquired a Unowhy Y13 during the 2021-2022 school year.
As the computer was blocked by administrator permissions, I reinstalled a brand new Windows.
BUT SINCE THEN, it's been impossible to get sound!!
I've looked at hundreds of forums, tutorials, downloaded hundreds of so-called "compatible" drivers according to many people, but nothing works. The only thing I haven't been able to do is to display the content of this page by clicking on this link:
http://www4.driveridentifier.com/index.php?reason=scan_detail_not_found_scan_driver_item
It automatically redirects me to:
DriverIdentifier - The most simple & easy driver updating tool.
So if anyone has a miracle solution, whether it’s that darn link or another solution, I would be delighted to devote my worship to them until the end of my days!
Hoping to get a response and thank you for taking the time to read this.
7 réponses
Hi! Here is what you asked me for, I have a lot of system peripherals so I didn't take a screenshot, but no I don't have any errors, I'm on Windows 11 64-bit
Hello,
Windows + R
Type --> devmgmt.msc and OK.
Do you have a section --> other devices?
If so, what is the problematic device?
What do you have in audio, video and game controllers?
Do you have a device alert in --> System devices?
Windows 10 or 11?
32 or 64 bits?
I also downloaded the "Realtek audio" drivers mentioned in this topic, but I'm still having the issue:
Sound issue UNOWHY Y13 [Resolved] (commentcamarche.net)
I don't see where the problem was resolved since he himself hasn't mentioned succeeding and hasn't given any updates since his last message.
Give the hardware identification number of the 3 peripherals
Check this --> Find the identification number of a peripheral
Post the 3 numbers in your next message.
Example image:
Download and install --> 7Zip 64 bits
For the PCI\VEN_8086...., download this driver --> Intel
Right-click on the driver --> cc9e59e8-.......cab
Select --> 7Zip
Choose --> extract to "cc9e59e8-......\"
Go to the device manager
Right-click on the device corresponding to --> PCI\VEN_8086....
Update driver
Browse my computer for drivers
Browse
Select the folder of the unzipped driver --> cc9e59e8-......
OK, next
---------------------------------------------------------------------------------------------------
For the ACPI\VEN_FTE&DEV_3600, download this driver --> FingerPrint
Right-click on the driver --> FingerPrint-Win10_Win11-2.0.3.83.zip
Select --> 7Zip
Choose --> extract to "FingerPrint-Win10_Win11-2.0.3.83\"
Go to the device manager
Right-click on the device corresponding to ACPI\VEN_FTE....
Update driver
Browse my computer for drivers
Browse
Select the folder of the unzipped driver --> FingerPrint-Win10_Win11-2.0.3.83
OK, next
---------------------------------------------------------------------------------------------
For the ACPI\VEN_ESSX....., download this driver --> ESAuDriver
Right-click on the driver --> 623ae97a......cab
Select --> 7Zip
Choose --> extract to "623ae97a.....\"
Go to the device manager
Right-click on the device corresponding to ACPI\VEN_ESSX.....
Update driver
Browse my computer for drivers
Browse
Select the folder of the unzipped driver --> 623ae97a.....
OK, next
Restart.