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Avast intrusive antivirus

JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   -  
bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   -

Hello

For the past few days, the Avast antivirus has been appearing intrusively and repeatedly! How can I get rid of these annoying ads on my PC? Thank you for your help!

7 answers

  1.
    brucine Posted messages 24845 Registration date   Status Member Last intervention   4 169
     

    Hello,

    Perhaps by purchasing the paid version, that’s the goal of these intrusions, more likely by uninstalling Avast and using something else instead.

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    1. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
       

      Thank you, but I don't have AVAST (Microsoft Defender is my only antivirus....)

      I opened a video page about fruits: I teach French as a foreign language) and that's when the nightmare began!

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      1. brucine Posted messages 24845 Registration date   Status Member Last intervention   4 169 > JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention  
         

        There can be different causes.

        A virus is not the one that comes to mind first in this context.

        An adware: we just installed new software and didn't think to uncheck the other "suggested" software options.

        Ads on a website: use an anti-scripts or ad-blocking extension.

        A notification: there is an option in browsers to allow (or not) popup notifications from a site.

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  2. T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention   1 217
     

    Hello,

    When uninstalling Avast! If you have Windows 10 or higher, the built-in antivirus in Windows is more than sufficient for normal use.

    Otherwise, by exploring the settings, there are a few options to try:

    https://blog.avast.com/fr/desactiver-les-messages-popups-et-alertes-avast

    Best regards.

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    1. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
       

      Thank you for your response ...but I don't have AVAST. Just Windows Defender.

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  3. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello.

    Download FRST, once downloaded save it on your desktop, then right-click on FRST and choose Run as administrator, you will see this:

    Wait for the message the tool is ready to operate to appear, then click on Scan

    Attention, wait for the messages indicating that the scan is complete to appear.

    At the end of the scan, you will have two text files on your desktop: FRST and Addition.

    Then send the FRST and ADDITION reports to https://security-x.fr/up/ then provide the two links generated by https://security-x.fr/up/ in your reply.

    bazfile
    Moderator/Security Contributor.
    a hello, a response, a thank you are always appreciated.

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    1. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
       

      Thank you! I will try this "modus operandi" and I'll get back to you.

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      1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268 > JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention  
         

        OK.

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    2. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
       

      Sorry, I no longer have this problem...( I went into the settings and unchecked some "pop-ups": it worked!) but my husband still has it! So I am following your advice above. Thank you for your patience.

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      1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268 > JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention  
         

        OK.

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      2. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7 > JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention  
         

        PS there are more than a hundred lines to copy! How to send them to the links?

        https://security-x.fr/up/ then give the two links generated by https://security-x.fr/up/ in your response.

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  4. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    You choose the file, you select it, and you send it; you do this for FRST and Addition. Once you have clicked on Send, you will have a link; it's this link that you give me. There will be two links, one for FRST and one for Addition.

    Click on the image to enlarge it.

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  6. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Firstly, uninstall WebAdvisor by McAfee as it is an adware.

    There are pesky notifications in Google Chrome; to remove them, follow the correction outlined below:

    Procedure to be followed in the indicated order:

    1- Open FRST as an administrator by right-clicking on FRST and choosing run as administrator
    2 - Copy the entire script in the box below:

      Start:: CreateRestorePoint: CloseProcesses: GroupPolicy\User: Restriction ? CHR Notifications: Default -> hxxps://lcia.thunderforge.top; hxxps://prizehubtop.top CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = FirewallRules: [{E0FEDD84-12BC-4CBB-8D0B-3C22917DA1BD}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23078.300.1950.927_x64__8wekyb3d8bbwe\msteams.exe => No file FirewallRules: [{017E013C-8B3D-4B8A-9056-08A7C46E9343}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23078.300.1950.927_x64__8wekyb3d8bbwe\msteams.exe => No file FirewallRules: [{2F4B60C6-1760-4578-A256-DABC878A7DA2}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23091.410.2053.8773_x64__8wekyb3d8bbwe\msteams.exe => No file FirewallRules: [{AEF73234-B7F3-483A-AD3E-D13EEF45C24E}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23091.410.2053.8773_x64__8wekyb3d8bbwe\msteams.exe => No file FirewallRules: [{B70135C9-8D94-4A38-A5FC-F6A633C8FBBA}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23119.304.2165.4533_x64__8wekyb3d8bbwe\msteams.exe => No file FirewallRules: [{EB5282B0-7637-4CE1-B361-93161B3CC508}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23119.304.2165.4533_x64__8wekyb3d8bbwe\msteams.exe => No file Task: {E0F10DCF-44AD-40E8-9370-FB5DA59F93FB} - System32\Tasks\Microsoft\Windows\UpdateOrchestrator\USO_UxBroker => %systemroot%\system32\MusNotification.exe (No file) End::

    3- Once the script is copied, click on Fix, FRST will automatically take the script from the clipboard.


    Let the fix process complete; once it is done, you will be prompted to restart your PC, do it as soon as it is requested, see below.

    Then once your computer has restarted:
    4- You will have a Fixlog file on your desktop; then send this fixlog report to https://security-x.fr/up/ and provide the link generated by https://security-x.fr/up/ in your reply.

    5- CHECK AND LET ME KNOW IF YOUR ISSUE IS STILL PRESENT

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    1. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
       

      So I don't have WebAdvisor by McAfee among the installed apps... I just checked.

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      1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268 > JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention  
         

        Did you send me the reports from your husband's PC?

        Because WebAdvisor by McAfee is on the list of installed applications, it doesn't matter, let's move on.

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      2. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7 > bazfile Posted messages 58492 Registration date   Status Moderator Last intervention  
         

        We have one PC...but 2 personal accounts. Can MACAFEE be on his session and not on mine?

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      3. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268 > JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention  
         

        She is certainly on the other account, did you make the report on your husband's session or yours?

        Because since you told me that:

         but my husband still has it! So I'm following your advice above.

        You need to do the FRST analysis on your husband's session, not yours, do the FRST correction on the session where the analysis was done and provide the link to the fixlog.

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  7. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
     

    The analysis has been done on my session... which actually has no more issues (I changed the settings for the "pop-up windows").

    I'm going to analyze my husband's session now.. Thanks again!

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  8. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
     

    Hello bazfile

    So I tried analyzing my husband's session. Except, of course, that only the administrator can open the 2 files. I am the administrator, but it's not prompting me to enter my password to continue!... I don't know how to access these 2 files that are apparently saved in my own notepad ( C:\Users \ Downloads\ Addition.txt)... I will try once more. In any case, a big thank you for your help!

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    1. JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention   7
       

      PS when I open my notepad, I only find the links to the files I sent you yesterday, but not those from the analysis of my husband's session....

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      1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268 > JUANITAV1956 Posted messages 68 Registration date   Status Member Last intervention  
         

        To perform the FRST analysis, simply read the tutorial and follow it to the letter, which you apparently are not doing.

        Well, we are not going to spend the whole summer on this; either you do the FRST analysis, or you remove the unsolicited notifications in the relevant web browser Remove ads and notifications

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