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Hacked PlayStation Network Account

zozo.mdlv -  
MPMP10 Posted messages 47302 Registration date   Status Member Last intervention   -

Hello,

This morning, when I tried to play a game on PS4, I noticed that I had been disconnected from the PlayStation Network. I tried to log in but couldn't, so I requested a password reset and waited, but I didn't receive anything in my email. Looking in my inbox, I saw that on July 9th at 2 AM, I received two emails from Sony informing me that the login ID (email address) for my account had been changed, that two-factor authentication had been activated, and that FIFA 23 and Resident Evil had been purchased without me having taken any of these actions. So I definitely think I've been hacked, and I would really like to know if there's anything I can do because I have a lot of games and a lot of money in this account...

1 answer

  1.
    MPMP10 Posted messages 47302 Registration date   Status Member Last intervention   18 945
     

    Hello,

    Recurring question...

    There are dozens and dozens of you asking this kind of question every day here on CCM, but unfortunately, the answer remains the same, namely, that you need to check with the help provided on the support page of the site in question and that there are no other solutions.

    You need to discuss this with them...

    https://www.playstation.com/fr-fr/support/contact-us/#account

    https://www.playstation.com/fr-fr/support/contact-us/?category=Acc&subCategory=pw

    Who better than Renault to service your Renault.
    Uh! Chuck Norris...

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