Dazzle DVDRecorder issue
glandu Posted messages 25506 Registration date Status Contributor Last intervention -
Hello, I thought I had bought something to easily transfer my VHS video tapes, but no. I must say I understand nothing, so...
According to the instructions, I placed the Pinnacle DVD, installed it, and connected my VCR to the Dazzle box and that to the PC (Windows 10 Home) as per the manual. I open Pinnacle, I have the studio screen, (so it recognizes it) that’s where it goes wrong!
At the top, there is "Import" "Edit" "Export" only "Edit" is in orange and if I click on "Import," Pinnacle closes!
I put the CD back in and opted for "repair" with no result. I find myself with a Dazzle that is unusable (at my level)
Your help would be precious and welcome. Thank you
8 answers
-
Hello, you need to have the name of the device (VCR) in the taskbar
and the import box in orange
tutorials on YouTube:
https://www.youtube.com/watch?v=rclyJVTWuVM
"Donkeys change their minds, fools do not"
please remember to mark your message as "resolved" if that's the case -
Hello glandu and thank you for the response. I can't find the device for the VCR. I have "Dazzle" under "sound" but no "LG" VCR. The task manager does show "NGstudio" when I open Dazzle and a "render service" related to Pinnacle Studio for Dazzle. I've followed the connections to the letter. What more should I do? Thank you.
-
Hello, on the recent setup you should at least have the blue screen and a sign that your Dazzle video recorder is properly connected in PAL, then start the recorder if the software closes.
Have you registered online to get the codes in return?
j
"Donkeys change their minds, not fools"
please remember to mark your message as "resolved" if that's the case. -
Thank you, the entire Pinnacle window is in gray, except for a "tag" at the top left next to the "drop zone" which is in purple, reading: Film studio project.... and at the very top, still in orange, is Modifier.
-
You didn't respond to me about your registration?
I suggest that if your software crashes, you send a ticket to Corel to help you.
Support | Pinnacle (pinnaclesys.com)
"Donkeys change their minds, not fools"
Remember to mark your message as "resolved" if that's the case. -
I missed your registration question, registration for whom? where? If it's for Dazzle, I don't think so; I haven't seen anything about it, but my memory might be faulty. I've had Dazzle for about 4 months but haven't used it since I encountered a failure during its first use and gave up. A friend tried it too, without success! I'm getting back to it today, it's raining.... and I hope to have a bit more luck. As I mentioned earlier, I don't understand much about it; I thought it would be easy based on what I had read. Could it be a problem with the PC?
-
Hello from the PC, no it's the box that does all the work. Without scolding you, it's a bit simpler for the capture. Then for editing, it's exciting but it requires a bit of free time. It's a reliable and serious product. If you can, send a ticket with your explanations and basic information to technical support; they respond quickly. I do not recommend uninstalling it at first, wait for instructions from Dazzle. You have a serial number for this box; if you right-click on the question mark to identify yourself or on the installation disk.
I used to have an old Dazzle to digitize my tapes, and with my new PC (64-bit), it's no longer updated.
I remind you in case you don't know that the software installs on the C: drive.
That the import mode must be active and of course no crashes.
"Donkeys change their minds, not idiots."
Remember to mark your message as "resolved" if that's the case. -
Hello, I contacted Dazzle / Pinnacle who advised me on two manipulations, but it didn’t work. As a result, I uninstalled and reinstalled Dazzle / Pinnacle, same problem. I’ve had enough! I contacted the seller who took the device back. The box seems defective in my opinion.
I don’t know if I should try buying it again or if I should go for a DIGITNOW converter which seems much less complicated. I will still look at some reviews first.
Thank you for all the advice.
Best regards