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Installation issue with IDT high definition audio codec

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Arcman22 -  
kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   -

Hello,

For the past few days, I have not had an audio driver and I cannot find and install the IDT high definition audio codec driver for the Toshiba Satellite C50-A12K. In the device manager, I tried uninstalling the driver and then restarting, but to no avail. The Windows (10) diagnostic finds the issue but cannot install the driver.

Do you have a solution?

Thank you in advance

Olivier


7 answers

  2.
    kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     

    Hello,

    If you can't find the driver:

    Windows + R
    Type --> devmgmt.msc and OK.

    Provide the hardware identification number of the IDT high definition audio codec
    Check this --> Find the device identification number
    Post the number in your next message.
    Sample image:

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  3. Arcman22
     

    Thank you for this link, but I can't find an audio driver. The abbreviated reference for my laptop is PSCG6E, which doesn't appear in the list provided by the site. The closest number is PSCG7E, but there is only the Health or video driver, not audio.

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  4. Arcman22
     

    Thank you Kaneagle,

    Here are the 2 identification numbers found:

    HDAUDIO\FUNC_01&VEN_111D&DEV_7695&SUBSYS_1179FA30&REV_1001
    HDAUDIO\FUNC_01&VEN_111D&DEV_7695&SUBSYS_1179FA30

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  6. kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     

    Download and install --> 7Zip 64 bits

    Download this driver --> IDT audio

    Right-click on the driver --> Sigmatel_IDT_Audio_6.10.6504.0_x64.zip
    Select --> 7Zip
    Choose --> extract to "Sigmatel_IDT_Audio_6.10.6504.0_x64\"

    Go to Device Manager
    Right-click on the device
    Update driver
    Browse my computer for drivers
    Choose from a list of drivers...
    Have Disk
    Browse
    Go to the extracted driver folder --> Sigmatel_IDT_Audio_6.10.6504.0_x64
    Select the file --> STWRT64.INF and OK.
    Restart.

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  8. kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     

    You're welcome.
    Have a nice day.

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