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Installation issue with IDT high definition audio codec

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Arcman22 -  

Hello,

For the past few days, I have not had an audio driver and I cannot find and install the IDT high definition audio codec driver for the Toshiba Satellite C50-A12K. In the device manager, I tried uninstalling the driver and then restarting, but to no avail. The Windows (10) diagnostic finds the issue but cannot install the driver.

Do you have a solution?

Thank you in advance

Olivier


7 answers

  2.  kaneagle Moderator

    Hello,

    If you can't find the driver:

    Windows + R
    Type --> devmgmt.msc and OK.

    Provide the hardware identification number of the IDT high definition audio codec
    Check this --> Find the device identification number
    Post the number in your next message.
    Sample image:

    1. Arcman22

      Thank you for this link, but I can't find an audio driver. The abbreviated reference for my laptop is PSCG6E, which doesn't appear in the list provided by the site. The closest number is PSCG7E, but there is only the Health or video driver, not audio.

      1. Arcman22

        Thank you Kaneagle,

        Here are the 2 identification numbers found:

        HDAUDIO\FUNC_01&VEN_111D&DEV_7695&SUBSYS_1179FA30&REV_1001
        HDAUDIO\FUNC_01&VEN_111D&DEV_7695&SUBSYS_1179FA30

        2.  kaneagle Moderator

          Download and install --> 7Zip 64 bits

          Download this driver --> IDT audio

          Right-click on the driver --> Sigmatel_IDT_Audio_6.10.6504.0_x64.zip
          Select --> 7Zip
          Choose --> extract to "Sigmatel_IDT_Audio_6.10.6504.0_x64\"

          Go to Device Manager
          Right-click on the device
          Update driver
          Browse my computer for drivers
          Choose from a list of drivers...
          Have Disk
          Browse
          Go to the extracted driver folder --> Sigmatel_IDT_Audio_6.10.6504.0_x64
          Select the file --> STWRT64.INF and OK.
          Restart.