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Wi-fi! Where are you?

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Bobby2Dallas Posted messages 163 Registration date   Status Member Last intervention   -  
Bobby2Dallas Posted messages 163 Registration date   Status Member Last intervention   -

Hello, I've been building PCs for 25 years, I think I manage, lol, and I'm encountering a previously unknown problem!

(Updated BIOS, Gigabyte B760M Gaming X AX DDR4 motherboard, and all drivers provided by the manufacturer regarding the network card are installed)

During the installation of Windows, it denies me access to Wi-Fi! Already unable to finalize the installation of Win11, so I’m mounting my ISO image with Rufus, which can force this step during installation...

I update the drivers, but in the device manager, a little yellow triangle appears on the Wi-Fi controller!!! And there! I'm stuck, if you have any ideas, I'm all ears! Thank you

PS: (The Wi-Fi network works, other PCs are connected to it, and there are no restrictions, none! The box is fine!)

4 answers

Answer 1 / 4
flo88 Posted messages 28481 Registration date   Status Contributor Last intervention   Ambassadeur 5 168
 

Hi

You need to check what revision your motherboard is, the WiFi chip is different on one it's an AMD (rev. 1.0), on the other it's an Intel (rev. 1.1) so the drivers will be different too...

If you received a driver DVD with the motherboard bundle, use it to update the drivers, it will definitely be the right one.

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Answer 2 / 4
kaneagle Posted messages 86277 Registration date   Status Moderator Last intervention   14 682
 

Hello,

Give the device's hardware identification number
Look at this --> Find the device identification number
Post the number in your next message.
Example image:
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Answer 3 / 4
frederikx Posted messages 199 Registration date   Status Contributor Last intervention   34
 

Hello,

I had a similar case of an unfindable driver on a motherboard, which the driver CDs didn’t have. I took the other CD since I have 2 motherboards, thinking it was a revision issue. Then I went to the manufacturer’s website to download it extensively, but nothing worked; still that splendid triangle in the program manager. The solution I found was to use a freeware to search for the drivers, and it worked. In your case, try using a good old cable while you find it. Did you install Windows 11?

Best regards
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Answer 4 / 4
Bobby2Dallas Posted messages 163 Registration date   Status Member Last intervention   2
 

Problem solved,

the drivers provided on the manufacturer's site didn't work (I knew very well which version it was, and I had indeed installed the right one!), I tried the driver from my motherboard which is the same brand as my son's and it worked! go figure, Charles!

but thank you for your help!
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