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Right mouse wheel click not working on Razer Basilisk V3?

rems1989 Posted messages 77 Status Member -  
fabul Posted messages 42171 Registration date   Status Moderator Last intervention   -

Hello
I have a Razer Basilisk V3 mouse that I've been using for about 3 years. I used to be able to use the "left and right clicks" of the wheel ("side scroll") to switch between virtual desktops on Windows 10 (I can't remember what tool I used). Suddenly, the "right wheel click" no longer allowed me to switch, while the left one still worked.
I tried uninstalling all the mouse drivers in "Mice and other pointing devices" and "Human Interface Devices" found in the device manager.
I then restarted the computer, reconnected my mouse, and installed Razer Synapse software to test the functionality of the right wheel click. I assigned it to open the calculator, as well as the left wheel click. This confirmed that the left wheel click works, but not the right one. I attempted to go through this process on a laptop where the mouse had never been installed, with the same result.

I conclude that the right wheel click no longer works. Do you have any idea what I can do now? Should I follow a repair tutorial? (I can't find one) or should I resign myself to buying a new mouse since I'm no longer under warranty?

Thank you in advance for your help!

1 answer

  1.
    fabul Posted messages 42171 Registration date   Status Moderator Last intervention   6 070
     

    Hello,

    The mouse comes apart.

    And it gets cleaned (the electrical contacts)

    And the buttons sometimes get replaced.

    0