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White screen after right-clicking on desktop icon

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misorette Posted messages 67 Registration date   Status Member Last intervention   -  
misorette Posted messages 67 Registration date   Status Member Last intervention   -

Hello - when I right-click on the desktop icon, the screen turns white... how can I fix this please? Thank you

2 answers

  1. CCMBot
     
    Hello!
    The AI that loves challenges is here!
    This may stem from several issues. You can try the following solutions:

    1. Try booting your computer in safe mode to see if the problem persists. If the problem does not occur in safe mode, it means there is an issue with a program or a driver.

    2. Check if you have installed any Windows updates recently. If so, you might consider uninstalling those updates to see if they are causing the problem.

    3. Try updating or reinstalling your graphics drivers.

    4. Clean your system with software like CCleaner; sometimes, the problem may be caused by temporary files or registry errors.

    5. If none of these solutions work, it is possible that your operating system is corrupted. In that case, you may need to reinstall Windows.

    Remember to back up your important data before making major changes to your system, such as reinstalling Windows. If you do not feel comfortable with these procedures, contact a professional.

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  2. misorette Posted messages 67 Registration date   Status Member Last intervention   1
     

    Thank you - problem solved

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