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The microphone of my headset is not detected.

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Fromychou -  
 Amine -

Hello,

I have a problem, I have a headset, and it is not detected by Windows, at least my headset is recognized but not my microphone which is connected to my headset. Usually, I would get a pop-up asking if I wanted to use my device as headphones, headset, or microphone...

However, recently I reinstalled Windows on my computer and since then there's no pop-up and my headset is just detected as a headset without a microphone.

Here’s my equipment:

- Computer: Predator Helios 300 PH315-53

- Headset: GSP 500

- OS: Windows 10 Home


2 answers

  1. Fromychou
     

    Hello,

    I found the solution, so for those who have the same problem as I do and have a Realtek sound card, you need to type *Realtek audio console* in your Windows search bar. Once in the application, find your device, click on it, then at the bottom there is *Device advanced settings*, click on that as well, and then you choose how you want your device to be recognized.

    5
    1. Panth33ra Posted messages 23135 Registration date   Status Member Last intervention   2 364
       

      Hello and thank you for your feedback.

      0
    2. Ayan
       

      Thank you very much, that solved the problem!

      0
    3. Amine
       

      Thank you very much. This solved my problem.

      0