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Issue with external hard drive G:

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Anonymous user -  
 Anonymous user -

Hello,

I have a problem with my external hard drive G: 2TB and USB 3.0. The situation is that when I want to install one of my Steam games, I click on install and select the external drive. So far, no problem, but it happens during the installation where Steam crashes and doesn't work again until I restart my PC. Meanwhile, I have never had this issue with my internal drive C: (which contains Windows).

Is the problem with the external drive G: (which is connected via USB 3.0), with Steam, or something else?

3 answers

  1.
    jsais_ap Posted messages 179 Registration date   Status Member Last intervention   13
     

    Hello, Format the hdd to ntfs and retry

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    1. Anonymous user
       

      Ok, I'm going to give it a try :)

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  2. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    Good evening,

    Have you done it before and it no longer works or you've never succeeded?

    You need to create a folder first on your external hard drive, then in the Steam menu, point to that folder (specify a folder, not just the drive).

    or

    As mentioned, right-click on your drive, then properties. If it is in FAT32 for example, that's not good (folder limited to 4 GB), if NTFS, that would be fine.

    or

    "Worn-out" disk, you can check its health status with > https://www.commentcamarche.net/telecharger/utilitaires/6735-crystaldiskinfo/

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    1. Anonymous user
       

      I never succeeded. And as for its age, it's 3 days old (new). And in format, it's exFAT. For the folder, I get an error saying that I can't create a file with an error called "irreparable".

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    2. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702 > Anonymous user
       

      exFAT has never been much used personally. It might be good if you have a Mac. But for use on TVs or other devices, it's not a sure thing.

      NTFS is more suitable for Windows and other devices than PCs (TVs, consoles, ...)

      Format it and choose NTFS (depending on usage)

      -------

      Otherwise, did you create a folder on this disk before sending anything to it?

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    3. Anonymous user > gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention  
       

      When I try to put it in NFTs, I get the error "The assistant did not finish correctly." It only works when I format it to exFAT, so I'm going to test it with the folder.

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    4. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702 > Anonymous user
       

      Who knows, test it before overthinking it ;-)

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    5. Anonymous user > gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention  
       

      For the moment, the download is in progress, it seems to be working ^^. After that, given my PC, installing GTA 5 is going to take a bit of time lol.

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  3. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702
     

    We are going to try to clean and format it to NTFS using Diskpart.

    Right-click on the Start menu icon and choose Windows Powershell (admin command prompt).

    Type the following commands, pressing Enter after each one.

    diskpart

    list disk

    select disk x

    (replace x with the disk number corresponding to your external hard drive, the number given in the result of list disk. Be careful not to make a mistake, as the next steps will delete everything on the indicated disk)

    clean

    create partition primary

    format fs=ntfs quick

    exit

    Then check if it is indeed NTFS and okay for your games (otherwise, you'll need to look elsewhere for a format issue)

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    1. Anonymous user
       

      Okay, so the number of my external drive is G:?

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    2. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702 > Anonymous user
       

      No, it will be 0 or 1 or 2 ...a number, not a letter.

      When you have typed and executed the List Disk command, the result gives a table that shows all connected disks (internal and external) and assigns a number to each of them.

      Identify the one that corresponds to your external hard drive, based on its size and other information, and use the number it has.

      (if in doubt, send me a photo of this list disk result)

      Example to visualize a list disk

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    3. Anonymous user > gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention  
       

      Okay, I will try.

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    4. gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention   4 702 > Anonymous user
       

      available if needed along the way ;-)

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    5. Anonymous user > gugu01 Posted messages 15669 Registration date   Status Contributor Last intervention  
       

      Well, I have this error:
      DiskPart referenced an object that is not up to date.
      Refresh the object using the RESCAN command.
      If the problem persists, exit DiskPart, then relaunch DiskPart or restart the computer.
      I've tried everything, but nothing works; it hangs on the "create partition primary" command.

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