Photo reading issue on external hard drive
Lucille
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Lucille -
Lucille -
Hello,
I’m posting my question here because I can’t find any answers.
To explain the problem, I emptied all the photos from my iPhone to back them up on an external hard drive. Everything was going well until I tried to view them. Some photos open when I click on them, but others do not, even though they are all in jpg format; I always get the message "it seems that we do not support this file format."
I tried opening them with other applications than the photo app, like Cool File Viewer, but that didn’t work.
I also installed Stellar Phoenix Windows Data Recovery and still got the same result, unable to recover them.
I don't know what to do anymore.
Thank you for your help!
I’m posting my question here because I can’t find any answers.
To explain the problem, I emptied all the photos from my iPhone to back them up on an external hard drive. Everything was going well until I tried to view them. Some photos open when I click on them, but others do not, even though they are all in jpg format; I always get the message "it seems that we do not support this file format."
I tried opening them with other applications than the photo app, like Cool File Viewer, but that didn’t work.
I also installed Stellar Phoenix Windows Data Recovery and still got the same result, unable to recover them.
I don't know what to do anymore.
Thank you for your help!
1 réponse
quentin2121
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Hello,
Is your computer running Windows or Mac?
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“Take your chance, seize your happiness and go toward your risk. They will get used to looking at you.” René Char
Is your computer running Windows or Mac?
--
“Take your chance, seize your happiness and go toward your risk. They will get used to looking at you.” René Char
my computer is running Windows and the hard drive is an Essential B, if that helps you.
I suppose that's a bad sign.