Incorrect PIN code at Windows 11 startup

I solved the issue with the update kb 5018418 that wouldn't install.

I used one of the proposed procedures (#33) in this post ==► KB5017389 error 0x800f0988 with 22h2

Another scenario for incorrect password ==► The password is incorrect. Please try again

This case is a bit different from my neighbor's, it's even the opposite, because the message about the incorrect password appeared while uninstalling an update.

We know there's a bug with Windows Hello, but it only affects W11 and version 22h2.

So it's something else for the person in question.

Here’s what I did for my neighbor (duration 30 seconds).

Hint
To bring back the hint, it’s a phrase with a word that corresponds to the PIN code or password.
Then type A1B2C3 in the phrase To try again, enter A1B2C3
It didn't work, and for good reason, you need to type the numbers using the top keypad and not the numeric keypad on the right.
Then type the hint (the word that appears in the login option, but not every time, that's what was causing the issue, to make it appear, the hint).
And finally re-enter the password
My neighbor had entered the wrong PIN
Instead of typing 1234jyvoispasclair (it's just an example) she typed jyvoispasclair1234
Then we entered the PIN in the correct order…

Phew!

PS: my neighbor is celebrating her 83 springs tomorrow.

@ pistouri

Hello.

Install the update manually https://www.catalog.update.microsoft.com/Search.aspx?q=KB5018418

bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.

What a hassle to unlock the confidential PIN code.

I finally managed to find it (without using a USB drive to bypass it).

But now the neighbor has another problem with the Windows Update.

Out of 2 updates, one doesn’t want to install, and the other update went through fine after a reboot.

It’s the kb 5018418 (on W11 version 22h1)

With an error message --► error 0xca02007

I need to look into this:

@+

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For Windows Hello that is acting up on W11.

The Windows Hello login may not work after upgrading to Windows 11 version 22h2 (October 11, 2022)

 Microsoft confirmed today another issue on the Windows 11 health website. According to the information published by the company, Windows Hello sign-in authentication may not work after upgrading to the Windows 11 2022 update. The bug report provides additional information on the problem. According to Microsoft's description, Windows Hello authentication via PIN, fingerprint, and facial recognition may be affected by the issue. Only devices upgraded to Windows 11 version 22H2 are concerned, but only if Windows Hello was set up before the upgrade was executed. Devices on which Windows Hello was configured after the upgrade to Windows 11 version 22H2 or a fresh installation of Windows 11 should not be affected by the problem, according to Microsoft. The good news is that Microsoft has already resolved the issue in the preview update for Windows 11 version 22H2, which it released on September 30, 2022. Microsoft will include the fix in today's cumulative security updates for Windows 11 version 22H2. However, the preliminary release notes do not mention the fix. A backup suspension has been put in place until mid-October 2022 to prevent users of affected systems from upgrading to the new version of Windows 11. Microsoft advises administrators not to manually update to the new feature update for Windows 11, either by selecting "check for updates" or through other means, such as using ISO images. "We recommend that you do not attempt to manually upgrade using the 'Update Now' button or the Media Creation Tool until this issue is resolved and the safeguard has been removed." ---------------------------------------- Users who have already encountered the problem are encouraged to use the account password to log into the account on the device. Microsoft Windows users who have enabled passwordless sign-in may not be able to log into the system, depending on the authentication option they selected during setup. Administrators can install the preview update on affected devices to resolve the issue immediately. Since the stable cumulative update for October will be released later in the day, it may be better to wait for its release to address the problem. Still, in some cases, it may be necessary to address the issue early, and that is the only option until later in the day. It is not clear at this stage whether removing Windows Hello and then setting it up again may resolve the issue. 

Source

Moreover, due to the Windows Hello bug, it is not advisable to perform a clean install of W11.

Where to install it directly with a local account, that is, bypass the installation of W11.

All this is giving me headaches with W11..

@+