Gigaset AS405 Keyboard Locked

rogerp463 -  
baladur13 Posted messages 47392 Registration date   Status Moderator Last intervention   -

Hello, the keyboard of my Gigaset AS 405 is stuck, and I can't answer or perform any operation. Thank you for your reply.


5 answers

  1. baladur13 Posted messages 47392 Registration date   Status Moderator Last intervention   14 409
     

    Hello

    A long press on the # key locks or unlocks the keyboard.


    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...

    0
  2. rogerp463
     

    Hello, I pressed it for a long time but nothing happens. Thanks anyway, but I think it's out of order.

    0
    1. baladur13 Posted messages 47392 Registration date   Status Moderator Last intervention   14 409
       

      Is it on or not?

      A long press on the "Hang Up" button turns the handset on or off.

      0
  3. rogerp463
     

    It is on. But I think I changed the batteries some time ago and I used alkaline batteries of the Duracell type and they were not rechargeable as the manufacturer recommends. So maybe an issue on that side. But the battery change was a few months ago. Yesterday I put in the same type of alkaline batteries, non-rechargeable, but I think the device must have taken a hit, certainly a piece of the grille.

    0
    1. baladur13 Posted messages 47392 Registration date   Status Moderator Last intervention   14 409
       

      The problem with using batteries instead of rechargeable ones is the risk of the batteries exploding or even causing a fire if the handset is placed on its charger.

      What icons are there in the top line of the handset's screen?

      0
    2. brupala Posted messages 111182 Registration date   Status Member Last intervention   14 459
       

      Hello,

      rechargeable batteries, if that's what the manufacturer calls them (it's a shame) don't exist.

      Either they recharge and should be called batteries

      or they don't recharge and should be called batteries.

      Trying to recharge batteries can lead to nothing but a domestic disaster, like a fire.

      It’s high time for the authorities to crack down on these misleading and dangerous names.

      0
  4. rogerp463
     

    Hello.

    For me, it’s out of order. The problem comes from the batteries I used, it's my fault.

    On Tuesday, I’m going to Orange to return it, but it’s no longer under warranty, it dates back to 2018.

    I’m going to buy a new one and when it’s time to change the batteries, I’ll use rechargeable batteries and not regular ones.

    Indeed, we may have narrowly avoided disaster, let this be a lesson for me.

    Thank you for your advice, I should have read the instructions more carefully.

    Best regards.

    0
    1. baladur13 Posted messages 47392 Registration date   Status Moderator Last intervention   14 409
       

      Before thinking about replacement, tell me what the combined device's screen displays when it is in standby.

      In particular, how is the icon representing the status of the radio link?

      0
  5. rogerp463
     

    The screen is stuck on a message.

    Anyway, I unplugged it and removed it, and I replaced it with an older one for the time being until I buy a new one.

    Thank you for trying to help me.

    Best regards

    0
    1. baladur13 Posted messages 47392 Registration date   Status Moderator Last intervention   14 409
       

      Stuck on "message"? That doesn't tell me much.

      Give me exactly what is written on the screen of the handset.

      Then, as already requested, specify what the icon for the radio link status between the base and the handset looks like (see message 5).

      0