Brother J5335DW duplex printing issue
Solvedjmarion3 Posted messages 49489 Registration date Status Contributor Last intervention -
Hello,
I have a Brother printer (MFC-J5335CW). It was printing very well double-sided until today when I no longer see the option in the dialog box (printing box). When I try to print a document, I'm offered versions of the Brother printer. When I first started experiencing this double-sided issue, I noticed that I could only print double-sided when I selected one of the two printers. However, now no matter which printer I choose, I can't select it anymore....
Do you have a solution?
Thank you in advance for your help.
Sincerely.
4 answers
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Hello,
You need to uninstall and then reinstall the printer driver.
Don't forget to restart in between.
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Hello,
Reinstall the driver for your Brother printer. To do this, select your Windows operating system.
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Hello .....
Personally, I would completely and properly uninstall the printer using ► Revo Uninstaller ► Restart the PC and perform a clean installation via the Brother website ► Here
Or if it's possible on this model (I think it is...) perform a factory reset... but I'm not sure that will solve the issue, which is likely due to successive updates from Microsoft (what is your operating system... Windows? Which one)
Cheers ► See you+
