Windows Security: Recommended Actions

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Olei -  
MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   -

Hello,

I am on Windows 11.

When uninstalling the McAfee antivirus a few days ago, the Windows Security indicator in the taskbar turned yellow and shows "recommended actions."

However, when accessing the security settings, no actions are available.

I have tried the following solutions:

- Check that no action is required in the entire Windows Security (everything is OK)

- A manual quick scan (no threats detected)

- An offline scan (no threats detected)

- Disable the notification indicator in the task manager and restart the computer (the indicator appears as before)

- Repair and reset the Windows Security application (no results).

After investigation, I thought the problem might be due to an empty or malfunctioning protection history: it is indeed empty in my case.

I specify that I do not have the CCleaner application, which may be the cause of such a problem from what I have seen.

- Does this conceal a significant security issue? Or is it just an aesthetic bug of the icon? How to remedy it, if necessary?

Thank you in advance for your responses.

28 answers

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  1. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    Nothing special in the reports, I'll send you another one

    => Download Farbar Service Scanner (if the download doesn't start automatically, click on "click here")


    => Run it by right-clicking run as administrator


    => Make sure the following options are checked

    => Click on "Scan"

    => An analysis report (FSS.txt) will be created in the folder where FSS.exe is located.

    => Post the report HERE and provide the link in your response.


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  2. Olei
     

    Good evening,

    Here is the link to the FSS report: https://up.security-x.fr/file.php?h=R53a9d651a7f8241ce1ce27fd37537e01

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  3. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    No problem detected.

    Can you take a screenshot of the security center? (You can post it like the reports)

    => Click on the Windows Defender shield in the taskbar

    => Go full screen and take a screenshot like this:


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  4. Olei
     

    Good evening,

    Here is the link to the screenshot from the security center: https://up.security-x.fr/file.php?h=R60ed371e5443af546bd2df43e8a12f56

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  5. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    Everything is fine on this side. Check:

    => Windows Update -> Do you have any failed updates?

    => Security Center -> Virus Protection -> Protection updates -> Check for updates -> Check for updates -> What does it show?


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  6. Olei
     

    Good evening,

    => There are no failed updates indicated in Windows Update.

    However, these few lines intrigue me in the Addition file of the first analysis.

    Date: 2022-09-12 20:12:25
    Description:
    Microsoft Defender Antivirus encountered an error while updating the security intelligence.
    New version of the security intelligence:
    Previous version of the security intelligence: 1.321.69.0
    Update source: Microsoft Update Server
    Security intelligence type: Anti-virus
    Update type: Full
    User: NT AUTHORITY\SYSTEM
    Current engine version:
    Previous engine version: 1.1.17300.4
    Error code: 0x80240022
    Error description: The program cannot check for definition updates.

    However, definition updates have been downloaded and installed since.

    => When searching for updates, the system informs me that "the security intelligence is up to date".

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  7. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    However, these few lines intrigue me in the Addition file of the first analysis.

    Yes, that's why I indicated (in addition to Windows Update):

    => Security Center -> Virus Protection -> Protection Updates -> Check for updates -> Check for updates -> what does it yield?


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  8. Olei
     

    Good evening,

    Here is what I get after the last manipulation: https://up.security-x.fr/file.php?h=Rd5c0b52ecddfaf625708b0593c37b8d8

    Thank you for taking the time to look into the issue,

    Have a good evening.

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  9. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    Try this:

    --> Copy what is below from start:: to end:: (without pasting it anywhere)

    start::
    closeprocesses:
    createrestorepoint:
    deletevalue: HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify|PastIconsStream
    deletevalue: HKEY_CURRENT_USER\SOFTWARE\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify|IconStreams
    emptytemp:
    end::

    --> Open FRST (or FRST64) as an administrator and click on Fix

    --> A fixlog file is created in the same location as FRST, post it

    --> Let me know if you still have the problem


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  10. Olei
     

    Good evening,

    Here is the link to the fixlog file: https://up.security-x.fr/file.php?h=R1962ff67938fa740fd12fcd2338754f9

    Unfortunately, the issue has not been resolved.

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  11. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    I think it's a bug with the icon, but it's strange that the previous fix didn't repair it.

    Try:

    => Right-click the taskbar

    => Taskbar settings

    => Taskbar overflow area

    => Uncheck Windows security

    => Restart

    => Repeat the procedure to enable the icon

    => Click on the hidden icon in the taskbar and, without releasing, bring it to the taskbar

    => Do you still have the problem?


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  12. Olei
     

    Good evening,

    I have unchecked Windows Security in the overflow area of the taskbar corner. The icon became visible directly on the taskbar.

    I restarted, then checked Windows Security in the overflow area of the taskbar corner. The icon went back to the hidden icons space of the taskbar.

    I performed the last manipulation.

    The issue has not been resolved.

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  13. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    I don't see anything more to do, for me, it's a bug, hoping that the next update will fix the problem.

    You can wait for it to happen automatically or you can launch it manually

    For FRST:

    To automatically remove all files/folders created by FRST and the tool itself, rename FRST/FRST64.exe to uninstall.exe and run it. The process requires a restart


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  14. Olei
     

    Good evening,

    Thank you for looking into the issue.

    However, I am now facing a new problem, perhaps related to the first one: I am unable to download the new Windows update that the article in your link discusses.

    Here is the error message: https://up.security-x.fr/file.php?h=R7266337f0f163a73fec3b33d2c82514b

    I have encountered this problem before, and I had to reset Windows (10 at the time). In both cases, the issue appeared after I clicked on the “pause updates” option and then clicked on it again to cancel, an action that seems trivial to me but might actually be significant?

    Thank you in advance.

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  15. Olei
     

    By trying to solve the problem on my own, sometimes I completely mess up...

    I followed all the steps of this tutorial that seemed quite serious: https://windowsreport.com/0x800705aa/

    Problem: after step 6.9., I can no longer access my account: I am prevented from entering my PIN code, I cannot log into my session.

    Thank you in advance!

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  16. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    RE_

    There are quite a few issues with the 22H2 update for Win11

    Regarding your last problem, did you check Hide all Microsoft services?

    At the login screen, do you not have Other sign-in options? How do you usually connect? Password?


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  17. Olei
     

    I did not check the option "Hide all Microsoft services": "deselect the checkbox for Hide all Microsoft services" in the article, certainly an error.

    I log in with a password.

    Now, the login screen tells me that "there was a problem and your PIN is not available. Click to set up your PIN again," and there is an option "Set up my PIN." When I click on it, a window appears to inform me that an application is needed for this task and it suggests looking for one in the Store, an option that does not work (nothing opens).

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  18. MisteryBean Posted messages 8950 Registration date   Status Moderator Last intervention   1 294
     

    I didn't actually uncheck the option Hide all Microsoft services: "deselect the checkbox for Hide all Microsoft services" in the article, certainly a mistake.

    Yes, big mistake because you disabled Microsoft services, some of which are essential for the proper functioning of Windows.

    Can you take a picture of the login screen when you start the PC without clicking anywhere?


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