Samsung A 50 screen stuck on boot
dede63
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jamjam -
jamjam -
Hello,
My Samsung A50 is stuck on the startup screen "SAMSUNG GALAXY A50" and doesn't load afterward. I was using my smartphone and while opening one of my usual apps, the screen froze. So I long-pressed the power button to turn it off, which it did after a while. Then I tried to turn it back on and nothing happened. Ten minutes later, without touching it, it turned back on by itself but remains stuck on the home screen.
I used the volume down + power button for 7 seconds to reboot it, but the home screen still shows up and then nothing happens.
Does anyone have a solution to this problem? I have professional data on my phone and personal photos, so I'm really worried...
Thank you