Small issue on TikTok

Solved
Saku-ra Posted messages 2 Status Membre -  
 Rann01 -

Hello,

I need your help please! I have a problem with the TikTok app, I can no longer perform a video search; I'm attaching a photo for better understanding, so instead of videos, usernames appear in my search.

Thank you in advance


7 réponses

Clem
 

I had the same thing! I logged out at the bottom of the TikTok settings and logged back in, and since then it's been fine.

2
Rann01
 

Good evening, please is your problem solved? If so, how?

0
Anonymous user
 

Hello,

So you can no longer see the other tabs above?

Have you tried to log out and then log back into your account?

Best regards,


If I managed to make you smile by resolving your question, then that's the greatest gift. ;-)

~ drakoowish ~

0
Saku-ra Posted messages 2 Status Membre
 

Hello,

Yes, I even uninstalled the app, it's not working

Thank you for your reply

0
Anonymous user
 

Re-hello,

You need to clear the data of the TikTok app on your phone. Long press the icon and tap on the small i (which allows you to take a quick look at the app's information).

Go to “Storage and cache” and tap on “Clear storage.” Confirm your choice and then reconnect. :-)


If I managed to make you smile by solving your question, then that's the most beautiful gift. ;-)

~ drakoowish ~

0
Sagamore
 

Hello, I have the same problem as him. I also uninstalled it and cleared the cache, but I'm still having the same issue. I contacted the TikTok platform for a response three months ago. One small detail, I have already received warnings on my account; I don’t know if that has an impact.

1
amell
 

Hello, have you found a solution because I'm facing the same problem? Thank you.

0
Link
 

Hello,

I'm bumping the topic because I too have this problem with no solutions so far.

Any ideas?

Link.

0
Anderco21
 

I have the same problem, I don’t know what to do, I’ve tried everything.

0