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[Windows 10] aide écran bleu iaStorE.sys

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kreator724 Posted messages 4 Status Membre -  
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   -
Hello,

Following a Windows crash (I accidentally turned off the power strip just before the PC was completely shut down). I had to reinstall Windows because my PC kept booting continuously without displaying the homepage...

The reinstallation went very well until I encountered a blue screen "iaStorE.sys" that occurs 2 to 3 times a week when I wake the PC from sleep.



I've searched everywhere online, but I can't find anything about it...

Thank you in advance

3 réponses

Réponse 1 / 3
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 
Hello.
This comes from an Intel driver that checks if you have Intel Rapid Storage Technology software installed on your PC; that is probably the problem.

--
bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.
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kreator724 Posted messages 4 Status Membre
 
Hello,

Oh yes, it's possible. Yes, when I type in the search bar in the start menu, I get this one

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bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245 > kreator724 Posted messages 4 Status Membre
 
Yes, it's this software that's causing the problem. Check if you have the latest version, and you can also disable this software from Windows startup via the preferences tab or the task manager.
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kreator724 Posted messages 4 Status Membre > bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention  
 
Regarding the current version, it is version 5.5.0.1360. So I don't know if it's the latest version since in the preferences tab, I have nothing interesting, just notification display boxes checked. Otherwise, yes, in the task managers, Intel Storage is indeed disabled in "startup"

Otherwise, if I uninstall this software, is it risky?
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Réponse 2 / 3
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 
Apparently, version 5.5.0.1360 dates back to 2018.
By searching a bit, you can find the Intel® Rapid Storage Technology Enterprise software, and I'm not sure, but it seems to me that this is the right software; in any case, it is recent, with version 7.6.0.1023 from January 18, 2022.
That's all from my side; it's up to you now.
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kreator724 Posted messages 4 Status Membre
 
Hello,

I just downloaded the update from your link and indeed, the problem seems to be resolved since my PC no longer automatically wakes up from sleep, which was the case before. We'll see now if I still get the blue screen in the coming days, but I don't think so. Thank you very much!
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Réponse 3 / 3
iaStorE
 

Hello, I have the enterprise version but I'm getting blue screens with iaStorE.sys so I don't know if it involves my PC. Especially now the kernel is crashing.
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bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Read what has already been said on the subject in the previous messages, also check https://www.malekal.com/resoudre-bsod-ecran-bleu-iastora-sys-windows-10-11/

Create your own post and ask your question here https://forums.commentcamarche.net/forum/windows-10-328/new

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