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LG Blu-ray player won't play my Blu-ray discs

Caty -  
laurent2m-l Posted messages 1515 Registration date   Status Member Last intervention   -
Hello,

I have an LG DVD/Blu-ray player, model BP-240 (2014), and I can perfectly read DVDs that are not Blu-ray, but I can't read Blu-rays. When I insert a disc, it is ejected. I want to specify that these are recent DVDs (2019).
Do you think there is a solution to resolve the issue?

Thank you in advance!
C

2 answers

  1.
    laurent2m-l Posted messages 1515 Registration date   Status Member Last intervention   759
     
    Hello,
    There are several reasons that can cause a home Blu-Ray player to stop reading Blu-Ray discs (and reject them): dirt on the lens or a malfunction in the optical system.

    Blu-Ray players have two optical blocks. They are on the same carriage, which moves during disc reading, but are independent: one allows for the reading of audio CDs and DVD videos, while the other is exclusively for Blu-Rays.

    According to the first hypothesis of dirt accumulation, all you need is a cleaning kit. It consists of a disc with sweeping bristles and a cleaning fluid. It's not expensive and can be found at large stores that sell video equipment or online.

    The second hypothesis is that the Blu-Ray optical system is malfunctioning. It could be that the lens has come loose (it happens!), or that the laser diode has failed. As a reminder, this does not prevent the playback of CDs and DVDs since CDs/DVDs and Blu-Rays are independent.

    Start by getting a cleaning kit.
    1
  2. glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
     
    Hello, you need to have a playback software like Cyberlink Power DVD that reads Blu-rays.

    --
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