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Missing photo library

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Mamichat40 Posted messages 4 Registration date   Status Member Last intervention   -  
Didi64_549 Posted messages 2832 Registration date   Status Member Last intervention   -

Hello,

After cleaning with CCleaner, all the photos in my photo library disappeared. Is there a way to recover my pictures?

I should note that the cleaning did not involve the photos, and the recycling bin was unfortunately emptied.

Thank you for your help.

Mamichat40


2 answers

  1.
    Didi64_549 Posted messages 2832 Registration date   Status Member Last intervention  
     

    Hello,

    Check if your photo library is still present in the folder: Finder then Pictures and see if there is a file named: Photos Library.photoslibrary on your Mac and if it is there, right-click and open with the Photos folder even if it is greyed out.

    Perform a restoration via Time Machine, if of course it is enabled.

    There are also data recovery software options.

    CCleaner may have moved some files but it is known to have caused a lot of damage on macOS because it deletes system files that it should not touch normally.

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  2. Mamichat40 Posted messages 4 Registration date   Status Member Last intervention  
     

    Hello,

    I did find the file Photos Library.photoslibrary. But the images did not correspond to my Mac photo library but rather to my iPhone's. I didn't quite understand.

    Not having Time Machine activated, I chose to recreate a new photo library, which saved me some space on the Mac. Fortunately, all my photos are still backed up on an external drive.

    As for CCleaner, if it could cause damage, it's wiser not to use it.

    Have a good day.

    Mamichat40

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    1. Didi64_549 Posted messages 2832 Registration date   Status Member Last intervention  
       

      Hi there,

      Indeed, CCleaner was causing some damage on our devices and not to be used.

      It’s better to ask one of the Virussiens who are present on the forum to help you clean your PC, yes.

      Have a good day and see you later on CCM.

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