Very slow PC, taskbar issue

I would like to point out that I did respond, letting you know that I thought my problem was due to ONEDRIVE.

I see no response following my message from January 13, 2021, at 12:24; you can check that there is no reply from you, just visit this page https://forums.commentcamarche.net/forum/affich-37033275-pc-tres-ralenti. Well, even though I'm used to it, I find this rather annoying.

I requested a hard drive test with CrystalDiskInfo, you haven't mentioned it, what is the result?

The response is the same as last time; it's possible that Bitdefender is slowing down your PC. Since last time, you added Malwarebytes, which is a bit too much; Windows Defender, the antivirus included in Windows 10, is more than sufficient.

Your PC is not infected; there are just a few group policies and restrictions, including on browsers and some outdated processes, but no infectious processes.

If you did not set up the restrictions and group policies and wish to remove them,
let me know.

I await the result from CrystalDiskInfo.

After checking, your current PC is different from the one in the first post from January. Normally, given your processor, this new PC is compatible with Windows 11; you can check if it is indeed compatible with this software
If it is compatible, Windows 11 should normally be offered to you for free in Windows Update.

For group policies, restrictions, and obsolete processes, follow these steps:

Procedure to be done in the specified order:

1- Open FRST as an administrator; to do this, right-click on FRST and choose run as administrator
2 - Copy the entire script from the box below:

Start::
CreateRestorePoint:
CloseProcesses:
GroupPolicy: Restriction - Chrome
GroupPolicy\User: Restriction ?
Policies: C:\ProgramData\NTUSER.pol: Restriction 
HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction 
HKLM\SOFTWARE\Policies\Google: Restriction 
HKLM\SOFTWARE\Policies\Microsoft\Edge: Restriction 
S3 ax_pvi; \??\c:\Program Files\HP\Sure Click\bin\ax_pvi.sys [X]
S3 uxen; \??\c:\Program Files\HP\Sure Click\bin\uxen.sys [X]
S3 WinRing0_1_2_0; \??\C:\Users\guill\AppData\Local\Temp\tmpAD9E.tmp [X] 
SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
FirewallRules: [{5537AECD-0730-4732-B146-7D9A88BD2007}] => (Allow) C:\Program Files (x86)\AOMEI\AOMEI Backupper\6.8.0\ABService.exe => No file
FirewallRules: [{02E4F89B-2CE1-4AEB-B89A-E612562717FC}] => (Allow) C:\Program Files (x86)\AOMEI\AOMEI Backupper\6.8.0\ABService.exe => No file
FirewallRules: [{43C27582-46AA-489B-BABB-247C139E5766}] => (Allow) C:\Users\guill\AppData\Roaming\Zoom\bin\airhost.exe => No file
FirewallRules: [{BE52A142-2783-4643-9D6E-818528DB3E03}] => (Allow) C:\Users\guill\AppData\Roaming\Zoom\bin\airhost.exe => No file
FirewallRules: [{54D4D1A3-71C7-42DF-BE39-4AA0CE777A79}] => (Allow) C:\Program Files (x86)\AOMEI\AOMEI Backupper\6.8.0\ABService.exe => No file
FirewallRules: [{21D386B6-1239-4AE5-8D70-4C5723351794}] => (Allow) C:\Program Files (x86)\AOMEI\AOMEI Backupper\6.8.0\ABService.exe => No file
FirewallRules: [{15F1E5AD-4D7C-4245-A2B6-7012BF29AD03}] => (Allow) C:\Program Files (x86)\EaseUS\Todo Backup\bin\TodoBackupService.exe => No file
FirewallRules: [{8E06CF21-B5D0-4824-BB4B-1DAEFA69E5A0}] => (Allow) C:\Program Files (x86)\EaseUS\Todo Backup\bin\TodoBackupService.exe => No file
EmptyTemp:
End::

3- Once the script is copied, click on Fix; FRST will automatically take the script from the clipboard.



Let the correction process take place; once it is done, you will be asked to restart your PC, do it as soon as you are prompted, see below.
Then, once your computer has restarted:
4- You will have a Fixlog file on your desktop; then send these reports to https://www.cjoint.com/ see this tutorial then provide the link generated by Cjoint in your next message.

The fixlog is fine, nothing more to do.

For Windows 11, it’s up to you, Windows 10 will still be updated until 2025, which gives you time to think. For my part, I switched to Windows 11 when it was released, and I think it’s very good.
For your wife, test her hard drive with CrystalDiskInfo and give the FRST reports, I’ll take a look at that in the afternoon or evening.

Uninstall Chrone Browser it's an adware.

No infection on the PC just a few obsolete processes.

Are you subscribed to Dropbox?

I will make a script to remove the obsolete and other unnecessary processes based on your answer.

FOR INFORMATION:

Your version of Windows 10 is not up to date, to check it go to this page click on Update now, this will start the download of the Microsoft tool, just open it and it will allow you to update Windows 10 to the latest version and will tell you if it is compatible with your PC, be careful this update takes some time, since you have a laptop, plug it into the power, as it would be a shame to run out of battery before the update is finished.

Uninstall Chrone Browser it's adware.

There are many extensions in Google Chrome which slow it down; I'm not sure all extensions are really useful, sort through them and remove the ones you don't need https://support.google.com/chromebook/answer/2589434

Procedure to follow in the order indicated:

1- Open FRST as an administrator, right-click on FRST and choose run as administrator
2 - Copy the entire script in the box that follows:

Start::
CreateRestorePoint:
CloseProcesses:
CustomCLSID: HKU\S-1-5-21-3344547971-1013113057-612386823-1001_Classes\CLSID\{1BF42E4C-4AF4-4CFD-A1A0-CF2960B8F63E}\InprocServer32 -> C:\Users\Neo_pc\AppData\Local\Microsoft\OneDrive\20.114.0607.0002\amd64\FileSyncShell64.dll => No file
CustomCLSID: HKU\S-1-5-21-3344547971-1013113057-612386823-1001_Classes\CLSID\{7AFDFDDB-F914-11E4-8377-6C3BE50D980C}\InprocServer32 -> C:\Users\Neo_pc\AppData\Local\Microsoft\OneDrive\20.114.0607.0002\amd64\FileSyncShell64.dll => No file
CustomCLSID: HKU\S-1-5-21-3344547971-1013113057-612386823-1001_Classes\CLSID\{82CA8DE3-01AD-4CEA-9D75-BE4C51810A9E}\InprocServer32 -> C:\Users\Neo_pc\AppData\Local\Microsoft\OneDrive\20.114.0607.0002\amd64\FileSyncShell64.dll => No file
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => -> No file
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => -> No file
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => -> No file
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => -> No file
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => -> No file
ShellIconOverlayIdentifiers: [ OneDrive6] -> {9AA2F32D-362A-42D9-9328-24A483E2CCC3} => -> No file
ShellIconOverlayIdentifiers: [ OneDrive7] -> {C5FF006E-2AE9-408C-B85B-2DFDD5449D9C} => -> No file
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => -> No file
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => -> No file
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => -> No file
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => -> No file
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => -> No file
ShellIconOverlayIdentifiers-x32: [ OneDrive6] -> {9AA2F32D-362A-42D9-9328-24A483E2CCC3} => -> No file
ShellIconOverlayIdentifiers-x32: [ OneDrive7] -> {C5FF006E-2AE9-408C-B85B-2DFDD5449D9C} => -> No file
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No file
AlternateDataStreams: C:\Users\Neo_pc\ZHPCleaner.exe:AGC [0]
AlternateDataStreams: C:\Users\Neo_pc\ZHPCleaner.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Desktop\A - PHOTOS VERONIQUE janvier 2018:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\0008-64bit_Win7_Win8_Win81_Win10_R281 (1).exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\0008-64bit_Win7_Win8_Win81_Win10_R281.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\adwcleaner_6.046.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\adwcleaner_7.0.1.0.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\AmazonDriveSetup.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\AmazonMusicInstaller.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\DriversCloud_Win.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\DropboxInstaller (1).exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\DropboxInstaller.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\Installateur_kit-wifi-orange.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\mb3-setup-35891.35891-3.0.6.1469-10103.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\Mes_Drivers_3.0.4.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\OrangeWifi_installer.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Downloads\Panaustik32.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Documents\859 du 9 juin .pdf:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\A CONSERVER:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\ABONNEMENTS:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Alerte1.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Alerte2.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Alerte3.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Alerte4.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Alerte5.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Applis.ini:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\ARCHIVES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\ARCHIVES.lnk:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\ASSURANCES PACIFICA:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\AVIZE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\BANQUE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Beep.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\BIP & GO:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\BOURSE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Calcxp.exe:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\CAYEUX:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\cbdtl.ini:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\certificat travail.pdf:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\CHAMPAGNE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\CHAMPAGNE ancien:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Cheqdef.ini:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Cheques.ini:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Classeur1 (1) (2).xlsx:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Classeur1 (1).xlsx:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Classeur1.xlsx:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Click1.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Click2.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Click3.wav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\COMPTA:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\COMPTE BANCAIRES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Comptes-67514.sav:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Comptes.mdb:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Documents - Raccourci.lnk:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\DOCUMENTS LEA:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\DOCUMENTS VERONIQUE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\D_C3_A9buter-en-bourse-Les-bases-de-l_E2_80_99analyse-technique1.pdf:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\EDF:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\ETIQUETTES - CARTES DE VISITE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\FACTURES NUMERISEES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\IDENTIFIANTS & MOTS DE PASSE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\IMPOTS:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\INFORMATIQUE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Juillet 2017.pdf:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Merops20170320 - Raccourci.lnk:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Mes numérisations:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\MES SAUVEGARDES NOW EZ:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\MISES A JOUR:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\MSA:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\My Online Documents:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Mérops:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\NICE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\NOTAIRE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\ORANGE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\PALLEX:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Relev_ n_001 du 30_12_2016_1225207455 (1) (2).pdf:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Relev_ n_001 du 30_12_2016_1225207455 (1).pdf:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Relev_ n_001 du 30_12_2016_1225207455.pdf:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Références crd (2) (1) (2).xls:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Références crd (2) (1).xls:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Références crd (2).xls:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\SAINTE MARIE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\SALARIES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\SANTE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Sauvegarde GMAIL:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Sauvegarde GMAIL (1):com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\SAUVEGARDES DIVERSES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\Seagate Dashboard:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\setup.exe:BDU [0]
AlternateDataStreams: C:\Users\Neo_pc\Documents\setup.exe:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\SITE:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\TIGNES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\VENANT DE C PROGRAMMES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\VIGNES:com.dropbox.attributes [168]
AlternateDataStreams: C:\Users\Neo_pc\Documents\VIGNES (1):com.dropbox.attributes [168]
SearchScopes: HKU\S-1-5-21-3344547971-1013113057-612386823-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
FirewallRules: [TCP Query User{6EFA5933-22CA-44B0-B47C-348A5703894A}C:\users\neo_pc\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\neo_pc\appdata\roaming\spotify\spotify.exe => No file
FirewallRules: [UDP Query User{EC42D787-10EE-4819-B133-DD2BDBD29136}C:\users\neo_pc\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\neo_pc\appdata\roaming\spotify\spotify.exe => No file
FirewallRules: [{860D6576-F535-45BC-A776-C9DC1250B882}] => (Allow) C:\Program Files (x86)\DriverPack\tools\aria2c.exe => No file
FirewallRules: [{D188CC32-5113-44EC-8606-1EA3D565B07F}] => (Allow) C:\Users\Neo_pc\AppData\Roaming\DRPSu\Alice\cloud.exe => No file
FirewallRules: [{FB0BEA24-71EA-464C-86D5-26850D873A68}] => (Allow) C:\Users\Neo_pc\AppData\Local\Programs\Opera\79.0.4143.22\opera.exe => No file
FirewallRules: [{E262B317-A198-4133-AEC4-3186603C09E5}] => (Allow) C:\Users\Neo_pc\AppData\Local\Programs\Opera\82.0.4227.33\opera.exe => No file
FirewallRules: [{F4CA77D5-70BD-42D1-81C8-2B961FD77918}] => (Allow) C:\Program Files\Cybelsoft\DriversCloud.com\DriversCloud.exe => No file
FirewallRules: [{F4F9EB04-8659-47FE-9D21-77A84313A2B7}] => (Allow) C:\Program Files\Cybelsoft\DriversCloud.com\DriversCloud.exe => No file
Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 
Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 
Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support. 
Edge Extension: (No name) -> AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\AutoFormFill [not found]
Edge Extension: (No name) -> BookReader_B171F20233094AC88D05A8EF7B9763E8 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\BookViewer [not found]
Edge Extension: (No name) -> LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\LearningTools [not found]
Edge Extension: (No name) -> PinJSAPI_EC01B57063BE468FAB6DB7EBFC3BF368 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\PinJSAPI [not found]
S3 WinRing0_1_2_0; \??\C:\Users\Neo_pc\AppData\Local\Temp\tmpA2.tmp [X]
EmptyTemp:
End::

3- Once the script is copied, click Fix, FRST will automatically take the script that is in the clipboard.



Let the correction complete; once it's done, you will be asked to restart your PC, do it as soon as requested, see below.
Then once your computer has restarted:
4- You will have a Fixlog file on your desktop, then send these reports to https://www.cjoint.com/ see this tutorial then provide the link generated by Cjoint in your next message.