Freebox POP stuck on step 2

PAQUET -  
brupala Posted messages 111142 Registration date   Status Member Last intervention   -
Hello,

I received my Freebox Pop this morning fiber
I connected it since I already have my fiber box
But it gets stuck on step 2, is it related to a connection time with the line?
Yet I requested the cancellation of my old provider, so everything should be fine, I just haven't connected the landline yet, why is it stuck on step 2?

5 answers

  1. PAQUET
     
    Alright, it should activate when you know?
    I don't have any manipulation to do?
    0
    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       
      You have to wait, there is nothing else to do. Check the status of your DSLAM via the link I gave you.
      You can possibly restart your Freebox, but it won't change anything until the network is restored.
      0