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Step 2 issue Freebox Pop

Paul -  
kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   -
Hello,

I have a Freebox Pop and for the last two days it has been stuck on step two. It gets stuck on "check the connections." Does anyone have a solution? Help!
Thank you

Configuration: iPhone / Safari 604.1

1 answer

  1.
    kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 157
     
    Hi

    Step 2: Signal search (of a connection with our equipment)

    https://free.fr/assistance/494.html

    Is this a new installation? A replacement of the box? Is the line activated? Fiber? ADSL?

    What connections did you make precisely?

    Did you call Free?

    Contact Free
    1