Is permanent connection necessary: is it normal?
Solved
Rougepivoine
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Pierrecastor Posted messages 10830 Registration date Status Moderator Last intervention -
Pierrecastor Posted messages 10830 Registration date Status Moderator Last intervention -
Hello,
I got a phone Alcatel Versatis 500. However, one thing seems strange to me: I cannot make calls unless the charger is plugged in, regardless of how long it has been charging beforehand. In other words, for it to function, the charger must always be connected. I did a test: if I make a call and unplug during the call, the communication is cut off. Isn't there a malfunction?
Thank you in advance.
I got a phone Alcatel Versatis 500. However, one thing seems strange to me: I cannot make calls unless the charger is plugged in, regardless of how long it has been charging beforehand. In other words, for it to function, the charger must always be connected. I did a test: if I make a call and unplug during the call, the communication is cut off. Isn't there a malfunction?
Thank you in advance.
4 answers
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Hello,
Nothing really surprises me.
For cordless phones, the base needs to be able to transmit to the phone, and vice versa.
So if either one is no longer powered, the communication is cut off.
Unless I haven't fully grasped the meaning of your question.
See you later
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Brakes are for cowards! But the one who doesn't brake is an idiot........-
Hello,
Yes, of course, the base must be powered in order to fulfill its function. But as I was saying, there are two possibilities:
- either there is a battery in the base (although I don’t see how to access it),
- or there isn’t one, and in that case it is normal for the base to need to be plugged in continuously.
My question was the following: is the first hypothesis possible?
Thank you in advance. -
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Hello,
No, there are no batteries in the base. It must be connected to the mains power at all times.
If the handset's batteries are old, they may no longer be able to provide the necessary power even when fully charged....
As long as the handset is on its base, it is supplied not only by its batteries but also by the charger...
So in case of a call, the phone rings normally and you can, who knows, answer (at least for a while).
However, to make a call, the consumption is much higher and the handset can even turn off completely. In this case, it's impossible to reach anyone..
Replace your rechargeable batteries, you need 2 x 1.2 V / 550 mAh/Ni-MH AAA format
550mAh is a minimum. The higher the number of mAh, the greater the handset's autonomy will be.
However, what does your handset display when it is out of its base....
Do you see the battery status and the status of the radio link with the base (an antenna) as shown below
Very difficult to catch a black cat in a dark room.
Especially when it's not there... -
Hello,
Is the base connected to a phone socket or to the box? Or is the phone connected directly to the DHCT?
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Light a fire for someone and they will be warm for the rest of the day. Set a man on fire and he will be warm for the rest of his life. -Terry Pratchett--
- It's therefore logical that the phone doesn't work anymore when the base is no longer powered. The batteries have nothing to do with it and there's no need to change them if they still hold a charge.
And from what I find, this model of phone does not support DHCT (direct wireless connection with the box).
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Hello,
Did you make the change of the accumulators that serve as batteries?
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This is a public community. To protect your privacy, do not post any personal information, such as your email address, phone number, credit card, etc....-
Hello,
In this case, in terms of batteries, there are rechargeable batteries in the handset that I haven't changed. However, there is no reason for the problem to lie at this level; otherwise, I wouldn't be able to make or receive any calls at all. In fact, when I call, the handset is of course disconnected from any external power supply. The problem - if there is a problem - is therefore at the level of the power supply of the base itself, which no longer performs its function as a transmitter/receiver when it is not plugged in. One of two things is true:
- either the base has a small battery and it is this battery that is failing (but in any case, there are no visible elements like screws or clips to access it)
- or there isn't one, and in that case, it is normal for the base to need to be plugged into the mains at all times.
Is the first option plausible?
Thank you very much.
P.S: I'm sorry, I didn't immediately see that I could comment on the reply, and I suppose there is more chance that you (jag72) will see my message this way... -
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Hello,
The base must be powered in order to perform its job of transmitting between the handset and the box, I don't see how changing the phone's batteries would make a difference.
And this model does not have a battery in the base. -
Hello Pierrecastor
In message #9, Rougepivoine indicates that on the base, the battery icon is present as well as the antenna icon on the handset screen
This shows that the "base" is indeed connected to the power supply on one hand and to the box for the telephone network on the other hand.
However, she also specifies that as soon as the handset leaves its base, there is no longer a battery icon
so the batteries are faulty.... -
Or it could be that the indicator is malfunctioning.
Indeed, changing the batteries to see if that resolves this indicator issue.
However, my answer to the original question remains the same.
If you unplug the power supply from the base, it is entirely normal for the call to drop, and that applies regardless of the battery capacity.
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