Stuck package?

Solved/Closed
m4_tthieu -  
 m4_tthieu -
Hello, I ordered a pair of flip-flops, and for the past 3 days, the tracking number says "The instruction data for this shipment have been provided by the sender to DHL electronically"... I've often ordered online, and normally, the updates happen daily, but it's been 3 days and still nothing... I thought the flip-flops were coming from China, but it says the country of origin is Germany. The seller tells me it’s just a matter of time and that DHL is taking a while to get organized. Is this a scam, or will my package arrive at my home? Thank you in advance for your response.

2 réponses

bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 
Hello.
As long as you have a valid tracking number, it's not a scam. Regarding the delivery times, check that with DHL.

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bazfile
Moderator/Security Contributor.
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M4_tthieu
 
Thank you very much! But how long do you think I should wait to get new information about my package?
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m4_tthieu
 
petit edit : today 01/04/2022 the package has moved and is in Germany... So expect to wait more than 1 month ...
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