Pinnacle Studio 23 freezes during export

Nadine -  
glandu Posted messages 25506 Registration date   Status Contributor Last intervention   -
Hello,

I can't export my project! Everything starts fine and then it gets stuck at 11% and nothing works. I tried the method recommended in this forum and it had no effect! I'm desperate!! Help!!! Please, thank you in advance, Nadine

Configuration: Windows / Edge 98.0.1108.56

5 answers

glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
 
Hello, from experience, a project that crashes can be due to micro files on the timeline. Micro files? These are pieces of cut from invisible transitions on the timeline. Therefore, you need to extend the timeline, and in these thumbnails, you will be able to discover yellow marks which are the files crashing your project.
For other causes, please tell us more about the chosen format for the export, for example.

--
"The donkeys change their minds, not the fools."
Remember to mark your message as "resolved" if that's the case.
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Nadine
 
Thank you Glandu. In the meantime, I cracked and bought the upgrade version 25 because I couldn't take it anymore and it seems to be working. The export is in progress, it has passed the original block at 11%. I'm crossing my fingers and keeping your wise explanations for next time, hoping that it never happens again. Thanks again. Best regards, Nadine
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Nadine
 
Well, I spoke too soon! It got stuck later at 32%! I followed your explanations, but there are no marks or residue in sight. I don't know what to do anymore... SOS
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glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
 
hello zoom in on your project browse carefully to detect these 1mm traits...
you also have to tell yourself that you don't know everything so redo a project don't leave your work too long without revisiting it and if there is a blockage open a ticket with Corel
before you can test your computer by making an edit with free software like Shotcut or another
--
"donkeys change their minds not fools"
remember to mark your message as "resolved" if that is the case
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nouth
 

Good evening, I also have a problem when exporting to MP4. The blockage occurs as soon as it reaches a sequence with a blur effect. I have 2 versions of Pinnacle, 23 and 23 Ultimate, both have the same issue. Thank you for your response.

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glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090 > nouth
 

Hello, I found your post in a February conversation. Please send a clear message and we will reply if you still have the issue.

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Nadine
 
Thanks again, Glandu. I followed your insightful advice, but it didn't help, so I uninstalled and reinstalled multiple times, and in the end, it exported, but there was a bug with the font of the subtitles.

RESOLVED
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