Freebox fiber optic withdrawal address

sbi -  
bazfile Posted messages 58527 Registration date   Status Moderator Last intervention   -
Hello,
We subscribed to a Freebox Delta (FO) plan on 22/01/2022
The subscription went smoothly but we did not receive a confirmation email. Calling 3244 is impossible for us as we do not have a subscriber number.
Can a Freebox subscriber please provide me with the withdrawal address for Freebox subscriptions?
Thank you in advance

Configuration: Windows / Chrome 97.0.4692.99

3 answers

  1. bazfile Posted messages 58527 Registration date   Status Moderator Last intervention   20 281
     
    Good evening.
    The address is: PUBLIDISPATCH / FREE RSL - BP 40090 - 91003 EVRY CEDEX
    See also:


    --
    bazfile
    Moderator/Security Contributor.
    A hello, a response, and a thank you are always appreciated.
    1
  2. sbi
     
    Thank you very much for your response bazfile.
    In the meantime, I found an address in the 8th arrondissement of Paris... May I ask you for your source?
    The Freebox site redirects to 3244 (no access) or to the General Subscription Conditions (in the subscriber space only, and I don't have access either).
    0
    1. bazfile Posted messages 58527 Registration date   Status Moderator Last intervention   20 281
       
      I am with Free, my source is my Free subscriber area.
      1
  3. sbi
     
    It seems that the withdrawal address is different from the cancellation address:

    Withdrawal address for Freebox:
    Freebox Withdrawal
    C/O PUBLIDISPATCH
    6, rue Désir Prévost
    91075 BONDOUFLE

    Cancellation address for Freebox:
    FreeBox Cancellation
    PUBLIDISPATCH / FREE RSL
    BP 40090
    91003 Cedex Évry
    Phone number: 3244

    (source résilier.fr)
    0
    1. bazfile Posted messages 58527 Registration date   Status Moderator Last intervention   20 281
       
      On the subscriber space, only the cancellation address is present; you can also inquire at a Free Center https://www.free.fr/boutiques/
      0