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Missing internal hard drive

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Dizel25 Posted messages 5 Status Member -  
Dizel25 Posted messages 5 Status Member -
Hello,

I'm reaching out because I'm having a problem with my internal hard drive.
I've had my PC for about 2 years, and all of a sudden, my hard drive has disappeared. I checked in disk management and also in the BIOS, and it's impossible to find it.

I would appreciate your feedback, thank you.

3 answers

  1.
    jeannets Posted messages 28379 Registration date   Status Contributor Last intervention   Ambassadeur 6 600
     
    Good evening

    We need to check if the disk exists in the BIOS... that’s the starting point..

    What is this PC Brand.....Model...Operating system..?

    What type of disk is it SSD...HDD..? and what capacity..?
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    1. Dizel25 Posted messages 5 Status Member
       
      I checked in the BIOS and it doesn’t show up while it did before.
      It’s a custom-built tower PC, with an Aorus B450 I Pro WiFi motherboard.
      It has a 1TB Seagate hard drive.
      For your information, when I go to disk management, I get an error message "A device that does not exist has been specified."
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    2. Dizel25 Posted messages 5 Status Member
       
      And I am on Windows 11
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  2. jeannets Posted messages 28379 Registration date   Status Contributor Last intervention   Ambassadeur 6 600
     
    Yes, but the disk seen in Windows is not the same as in the BIOS..

    If you go to "Disk Management"....does that mean that Windows is working..?? and that a disk has loaded Windows..?? So..?? Which disk are you talking about... there's some mystery in the air.
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    1. Dizel25 Posted messages 5 Status Member
       
      Actually, I have an SSD with Windows on it and a hard drive for all my games and some applications. My SSD is recognized well in the BIOS and in the drives, while my hard drive is the opposite; everything was fine and then suddenly nothing, it no longer gets detected or it gets detected for half a second in the devices and then nothing.
      I don't know much about PCs, so I have a hard time explaining and doing things.
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  3. eriiic Posted messages 24581 Registration date   Status Contributor Last intervention   7 281
     
    Hello,

    If not already done, start by unplugging and plugging back in (data and power) to eliminate a loose connection.
    If it’s still the same, try changing the port just in case. Also, check the cable.
    Afterwards, we’ll have to ask questions about its health. It’s possible that it has failed.
    eric

    By continuously trying, we eventually succeed.
    So the more it fails, the more chances we have that it will work. (the Shadoks)
    In addition to saying thank you (yes, yes, it’s done!!!), remember to mark it as resolved. Thank you.
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    1. Dizel25 Posted messages 5 Status Member
       
      Hello Eric,
      I unplugged/replugged the power and my hard drive and it's back to normal.
      I hope I won't have to do this often, thank you for your quick response anyway.
      Have a good day.
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