"Custom sticker" unavailable on my Instagram account

Solved
Dancereamer -  
 Fl0 -
Hello, I have two Instagram accounts, a personal one and a professional one, both set to public. On my professional account (which I use less), I have the personal add sticker available, but not on my personal account... How can I get it?

3 réponses

Cylia
 

You need to report it to Instagram under "Help" then "Report a Problem".

In the message, take a screenshot of the stickers and show that there is no "personal addition" and tell them that it's not normal because this update dates back to December 2021 and we are currently almost in November 2022.

After that, I don't know if it was that that worked, but later that evening I got the "personal addition" sticker.

8
Anais
 

Alright, I will try because I had already sent a request to Instagram, but I never got a response and I hadn't attached your photo with it.

0
Cylia > Anais
 

Hoping it works for you as well

0
kskdbxjddbdbd
 

Seriously, thanks, I still don't have it and everyone has it in my subscriptions, it's starting to annoy me.

0
Fl0
 

I'm going to do it, thank you very much because without you I would have never found a way

0