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TV TCL Smart TV / Android

Laur_3074 Posted messages 1 Status Member -  
nadellen Posted messages 11941 Registration date   Status Member Last intervention   -
Hello,

My TCL TV is working properly except that the Smart TV/Android menu, which allows access to all the apps (Netflix, Disney, YouTube, etc.), goes black when I go to it.
Do you have any idea where the problem might be?

Thank you for your valuable help ????

2 answers

  1.
    MPMP10 Posted messages 47483 Registration date   Status Member Last intervention   19 039
     
    Hello,
    You can try resetting it, for example.

    --
    In any case, it seems that the neurons are on the verge of extinction...!
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  2. nadellen Posted messages 11941 Registration date   Status Member Last intervention   7 355
     
    hello
    on mine, I shouldn't click directly on the channels that appear
    for Netflix, Disney, etc., I have to go through the channels in the Android submenu.
    I have the Free bouquet, I watch TV via ADSL
    so for example, when I turn on the TV, I have to choose Freebox TV, TNT, Canal... and in this menu I have Netflix, Disney, etc.
    but I also have an Android menu and its applications, and in this submenu it works particularly for Disney, which doesn't work on the big connected 4K TV but not Android (neither the TV nor the TV player)
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