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Wi-Fi network card no longer appears

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FRGJ Posted messages 5 Registration date   Status Member Last intervention   -  
FRGJ Posted messages 5 Registration date   Status Member Last intervention   -
Hello, I have an ASUS PCE-AC68 WIFI card.

After my hard drive died, I switched to an SSD. I lost all my data and had to reinstall everything including Windows 10.
My WIFI card was working perfectly, but after reinstalling Windows 10 it disappeared from everywhere. That little blue light still shines bright, but it does not appear in the Control Panel, nor in Device Manager, nor even in DriversCloud detection.
I don’t know if it has misbehaved after the loss of its very close friend, the hard drive, but its behavior worries me.
I already tried the commands in Command Prompt and network reset but nothing works... even installing the drivers with Asus’ tool...

Please, help me bring it back to its senses!!!

4 answers

  1.
    brupala Posted messages 111163 Registration date   Status Member Last intervention   14 453
     
    Hi,
    you should test with a live CD or live USB Linux or again to see if it is detected, whether the hardware works.
    if yes, for Windows it's just about finding a driver that works.

    --
    and ... Voili Voilou Voila!
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  2. kaneagle Posted messages 86294 Registration date   Status Moderator Last intervention   14 686
     
    Hello,

    Windows key + R
    Type -> winver and OK

    What is the version?

    Example image:


    --
    Human beings are at their best when things are at their worst
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    1. FRGJ Posted messages 5 Registration date   Status Member Last intervention  
       
      Hello, this is version 21H1"
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  3. Duno59 Posted messages 876 Registration date   Status Member Last intervention   300
     
    Hello.

    It seems to me that the Hwinfo software (portable and free) can detect the hardware embedded without considering what is detected and installed. It also provides a link to the driver download site. Worth a try... who knows.
    Another possibility: the PC manufacturer's site. With the PC model, you should find its specifications, thus the model of the embedded wifi card. This will allow you to search the internet with a defined model.
    Best regards
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  4. FRGJ Posted messages 5 Registration date   Status Member Last intervention  
     
    It is with a great deal of embarrassment that I tell you this. It was a bad mishandling on my part ... I had the tool and the driver on a USB key and I thought I could install it from the key, whereas it was simply necessary to put it on the computer first and then install it ... My card has regained its senses. Thank you very much for your help and sorry for the trouble...
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