Graphics card issue? Green, pink line RTX2060

Solved
Hello,

I purchased a PC from AWD IT in April.

However, suddenly I encountered a display problem...
Green lines on a dark background and pink on a light background.
Sometimes it goes away, but most of the time it stays.

I uninstalled and reinstalled the drivers, etc., via GeForce Experience, then manually...

In the device manager, the GPU: Windows has stopped this device because it has reported problems. (Code 43)

And on GPU Z, it's as if the memory is no longer detected; it shows 0.

When it was working correctly, I did a FURMARK test, it ran normally throughout the test, and once I closed the application: bluescreen with the error code: video TDR failure



(During a screenshot, the frame hardly contains any lines...)

Any ideas? Is the card dead?

Thank you in advance...

5 answers

  1. Moderator
    Hello.
    If the cable between the tower and the screen is okay, then it's the graphics card that has a problem.
    --
    bazfile
    Moderator/Security Contributor.
    A hello, a response, and a thank you are always appreciated.