Epson Xp-2100 Drivers Unavailable
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brucine Posted messages 24934 Registration date Status Member Last intervention -
brucine Posted messages 24934 Registration date Status Member Last intervention -
Hello,
Hello,
I have purchased a new Epson xp2100 printer. I can print and photocopy but I can't scan; the scanning tool does not detect it... In the Devices settings, it says "drivers unavailable." I ran the troubleshooter, which indicates that the drivers are up to date. I have tried uninstalling and reinstalling the printer several times, but nothing works...
Do you have a solution?
Thanks in advance
Configuration: Android / Chrome 93.0.4577.62
Hello,
I have purchased a new Epson xp2100 printer. I can print and photocopy but I can't scan; the scanning tool does not detect it... In the Devices settings, it says "drivers unavailable." I ran the troubleshooter, which indicates that the drivers are up to date. I have tried uninstalling and reinstalling the printer several times, but nothing works...
Do you have a solution?
Thanks in advance
Configuration: Android / Chrome 93.0.4577.62
1 answer
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Hello,
On Windows 10 (I suppose?), connecting the printer is not enough.
You need to install the scanner drivers, normally we have a CD that comes with it, otherwise we can download them from https://www.epson.fr/support?productID=31294#product_search