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Your computer has encountered a problem and must restart.

yoff -  
MPMP10 Posted messages 47636 Registration date   Status Member Last intervention   -
Hello,

For a few days now I have the following problem: a blue screen. Your computer has encountered a problem and needs to restart. I am using Windows 10.

Thanks for your help,
Jean

6 answers

  2.
    Panth33ra Posted messages 23257 Registration date   Status Member Last intervention   Ambassador 2 368
     
    Hello,
    Is there a message appearing on this blue screen?

    --
    ASUS ROG G752 VSK | QuadCore Intel i7 7700HQ | 32 GB DDR4 | 2 SSD M.2 500 GB | 2 HDD Seagate 2TB | GeForce GTX 1070M 8 GB | 17.3" Screen (120 Hz) | DirectX 12 | Windows 10 (x64)
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  3. yoff
     
    Hello,
    I’m having trouble wording my question
    yes, there is the following message:
    Your computer has encountered a problem and needs to restart

    my apologies for all that
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    1. Panth33ra Posted messages 23257 Registration date   Status Member Last intervention   2 368
       
      I was thinking more of this type of message...

      ...with an error code (shown at the bottom of this page).
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  4. yoff
     
    yes, that's the kind of message, but I didn't see the code, I will check at the next stop.
    thank you
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  6. yoff Posted messages 147 Status Member
     
    Hello

    When the computer stops
    here is the image I have on the screen
    not very legible
    (error code: APC INDEX MISMATCH)

    thank you for the interpretation
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