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"must restart" after a few minutes

cg.c Posted messages 196 Registration date   Status Member Last intervention   -  
cg.c Posted messages 196 Registration date   Status Member Last intervention   -

Hello,

since this afternoon W10 has to restart regularly: "your computer has encountered a problem and needs to restart..."

It's roughly every 5 minutes, I stopped at the 4th restart. Then follows a message: "...We are simply collecting information related to the errors, then we will restart."..."stop code: KERNEL SECURITY CHECK FAILURE".

I had made a backup of my files recently on DDE, I took advantage of the 4x5 minutes to copy the last important modified ones. I just tried a restore; not enough time, it's getting worse!...

The restart is long but occurs correctly: my welcome screen with the code to enter...

Don’t ask me why I prefer to address you rather than Windows support, it's a matter of affinity.

Thank you for your help.

cg.c


2 answers

  1.
    brucine Posted messages 25329 Registration date   Status Member Last intervention   4 195
     

    Hello,

    There's not much solution other than, after possibly unplugging all peripherals, to repair or reinstall Windows from its installation USB or DVD.

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    1. cg.c Posted messages 196 Registration date   Status Member Last intervention   7
       

      Yep! Not cool in the sense that it's going to delay me.

      Could there be a hint of a reason?

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      1. brucine Posted messages 25329 Registration date   Status Member Last intervention   4 195 > cg.c Posted messages 196 Registration date   Status Member Last intervention  
         

        No, it could be pretty much anything: Windows corruption, a driver issue, hardware...

        Specialists might be able to analyze the additional error codes, but I'm not sure it will lead to much; a reinstall is faster.

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  2. cg.c Posted messages 196 Registration date   Status Member Last intervention   7
     

    Hello, well there it is; it's done. W10 reinstalled. However, the startup is really a mess, installation/update stuck at 80% for 20 minutes and then three restarts...!

    I will come back to this in the appropriate threads because it's still not my "machine"; there's still work to be done...!

    Thanks

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    1. brucine Posted messages 25329 Registration date   Status Member Last intervention   4 195
       

      That's the joy of Windows, that it restarts once in Windows PE to finalize the installation, why not, but 3 times, I never understood why.

      At least, it shows that it wants to install properly, at least until the next step if it was a conflict with an external device.

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      1. cg.c Posted messages 196 Registration date   Status Member Last intervention   7 > brucine Posted messages 25329 Registration date   Status Member Last intervention  
         

        hi,

        there is only the mouse regularly in external peripherals, a USB drive regularly scanned or an external hard drive for backup, these last two very rarely...

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