Dark spot screen iPhone 11
Solved
Anonymous user
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Anonymous user -
Anonymous user -
Hello,
Some time ago, I bought a refurbished iPhone 11 from Back Market (in perfect condition). Two days ago, a dark spot appeared at the bottom right of the screen, I searched online and people are talking about dead or stuck pixels. I don’t know what to do.
Thank you for responding if you can advise me.
Some time ago, I bought a refurbished iPhone 11 from Back Market (in perfect condition). Two days ago, a dark spot appeared at the bottom right of the screen, I searched online and people are talking about dead or stuck pixels. I don’t know what to do.
Thank you for responding if you can advise me.
1 réponse
Hello Lucie!
Indeed, it seems likely that it's a dead pixel.
Even though the device is refurbished, you should have a warranty (hopefully you haven't had it for too long)?
Otherwise, try calling support and explain the problem to them.
You can also try checking with a repairman to change the screen, but I'm afraid the components might be damaged.
Keep me posted!
Indeed, it seems likely that it's a dead pixel.
Even though the device is refurbished, you should have a warranty (hopefully you haven't had it for too long)?
Otherwise, try calling support and explain the problem to them.
You can also try checking with a repairman to change the screen, but I'm afraid the components might be damaged.
Keep me posted!
Indeed, I still have valid insurance. So there is no solution to repair it?
In any case, thank you anyway, I'll keep you posted.