Logitech G Hub unable to install

Frimous -  
 St -
Hello,

I can't install the Logitech G Hub software.
(Software Version: 2021.8.792)
I'm on Windows 10

It's worth noting that I have already installed this software on my machine and then uninstalled it because I couldn't relaunch it (I attempted an uninstall/reinstall)
The problem is, during reinstallation, as soon as I launch the exe, it shows me the following message twice:

lghub_installer.exe - Entry Point Not Found

The procedure entry point SetThreadDescription could not be located in the dynamic link library
C:\Users\xxxxx\AppData\Local\Temp\logi_installer_shared.dll.

I've tried several solutions like deleting the various directories related to this software, clearing the Temp folder in Local, installing another Logitech software thinking some dlls might have been deleted.
Of course, I restarted my PC.
One technique I saw on forums but haven't tried yet: install it on another machine and copy-paste the files onto my machine (but I doubt that will work)

If any of you have encountered this problem and found a solution, I would be grateful

Thanks in advance :)

5 réponses

Frimous
 
Hello,
for those who might encounter the same problem, I found a solution that worked!
I installed the G Hub version for Windows 8 (it installs perfectly on Windows 10) and it worked
since today I've got another issue, when I launch the software it gets stuck on the loading page but I saw other articles that solve the problem. So I’m closing this post.
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