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Freebox stuck on step 7. [GROUPED TOPIC]

dimitri -  
 Kouro -
Hello,
My Freebox Delta is stuck on step 7, can you help me?

Configuration: iPhone / Safari 14.1

38 answers

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  1. bazfile Posted messages 58514 Registration date   Status Moderator Last intervention   20 277
     
    Hello,
    step 7 is an update that installs either you have to wait for it to finish or you unplug and plug your Freebox back in if that doesn't work reset your Freebox server (internet box) https://assistance.free.fr/articles/796?slug=796&search=hard+reboot

    bazfile
    Moderator/Security Contributor.
    a hello, a response, a thank you are always appreciated.
    10
    1. W
       
      For me, TF1 initially wasn't working anymore, I restarted the Free, and all the channels weren't working anymore, "video errors"
      I synchronized the plugs, and it keeps getting stuck on step 7.
      0
    2. Chris
       
      How do we reset the Freebox? There is no reset button on the Delta.
      0
      2. Sali > bazfile Posted messages 58514 Registration date   Status Moderator Last intervention  
         
        Hello, we have the same problem
        Step 7 with several progress points above. Is this the right way ??
        After a few minutes, the time is displayed, thank you for your valuable advice Bazfile.
        0
    3. Coco
       
      It still doesn't work.
      0
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