Hello everyone, Following a power failure (dead battery), I was unable to access my Windows 10. The problem is when I try to use the command prompt or others (like in the photos), the PC tells me: you need to log in as an administrator to continue, but there is no admin account on this PC!! I really don't know what to do despite my attempts at automatic repair but nothing changes! Really nothing! Thank you in advance and I would be very grateful... Have a nice day

No Admin Account! Windows 10 Startup Issue : CCM

Réponse 1 / 9

Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention 2 781

Hello.

Try this tutorial to change your "User" account to an "Administrator" account ==>

https://lecrabeinfo.net/passer-compte-utilisateur-en-administrateur-sur-windows.html#:~:text=Ouvrez%20les%20Param%C3%A8tres%3E%20Comptes%20%3E%20Familles%20et%20autres,OK.%20L%E2%80%99utilisateur%20est%20maintenant%20un%20administrateur%20du%20syst%C3%A8me.

See you...

--
" Patience leads to good, haste leads to nothing"

Anonymous user

Thank you very much for your response, but unfortunately I can't execute anything...

Réponse 2 / 9

billmaxime Posted messages 50509 Registration date Status Contributeur Last intervention 6 145

re

follow the instructions of Jojolaguitare whom I greet in passing in this message --> click here

@+

--
the radiation level is higher at the unemployment office than in Chernobyl

Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention 2 781

Same to you, Bill ;-)

Réponse 3 / 9

Anonymous user

Here are some screenshots.

In advance

Thank you all.

Réponse 4 / 9

Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention 2 781

Press Ctrl + Shift + Esc to open Task Manager. Click on the "File" menu and then on "Run new task". To open a command prompt window, type cmd. Don't forget to check the box "Create this task with administrative privileges". Then press Enter.

Try this first to see if you can access the command prompt. If it works, type rstrui.exe and click Enter. This is the System Restore tool.

See you later...

Anonymous user

Thank you so much really but unfortunately Windows doesn't open at all hence the direct link to the images I just posted...

Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention 2 781 > Anonymous user

Ouch! So it's more serious than I thought... Do you have another PC on hand? The goal will be to download a Windows 10 ISO (version 21H1), write it to a blank 8 GB USB drive.

https://www.microsoft.com/fr-fr/software-download/windows10

You will need to click on "Download Tool Now". This tool is called Media Creation Tool. Plug in your USB drive. Click on the tool located in "Downloads" and choose to install directly on the USB drive. Expect about 40 minutes with an Ethernet and ADSL connection (shorter than with Wi-Fi).

Then return to the sick and powered-off PC, plug in the USB drive, restart into the BIOS to set this USB as the first boot priority, and then try the repair again.

See you...

Anonymous user > Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention

Ah, thank you so much. I have another PC :) The goal is not to lose my very important documents...
I hope it works. Thank you so much really.

Anonymous user > Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention

Really, thank you and I am in the process of following your advice. Unfortunately, the sick PC won't boot into the BIOS because the F5 and F6 keys are dead! One might say bad luck is sticking to me!

Réponse 5 / 9

billmaxime Posted messages 50509 Registration date Status Contributeur Last intervention 6 145

hi

check this page for access to the Boot Menu of your PC depending on the brand --> click here

see you

--
the radiation level is higher at the unemployment office than at Chernobyl

Anonymous user

Thank you for the information. It's very nice of you.
I hope to keep my documents after all the manipulations especially :)

Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention 2 781 > Anonymous user

First try the repair, but if that fails, proceed to reinstall Windows 10 without losing any data or applications. MAKE SURE TO CHECK THE BOX otherwise you risk losing everything. The attached image is for example ==>

A + . . .

Anonymous user > Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention

Okkk thank you so much :) it reassures me and I can't find the words to thank you all.... it's really very nice and I will keep you posted as I am at 25% of the installation on the USB key :)

Réponse 6 / 9

billmaxime Posted messages 50509 Registration date Status Contributeur Last intervention 6 145

re

I hope to keep my documents after all the manipulations especially :)

I’m going to run a test on my VM to see how it goes

@+

--
the radiation level is higher at the employment office than in Chernobyl

Anonymous user

Oh thank you very much! I really apologize for wasting your time.

I am very grateful.

Réponse 7 / 9

billmaxime Posted messages 50509 Registration date Status Contributeur Last intervention 6 145

re

no problem :)

I'll keep you posted

@+

--
the radiation level is higher at the employment office than at Chernobyl

Réponse 8 / 9

Anonymous user

Thank you all... I finally managed to recover the PC thanks to a restore point and everything is running smoothly now! Finally!
Thanks again!

Coco

How did you do it? I have the same problem.

Med

I have the same problem! What are the steps?

Réponse 9 / 9

billmaxime Posted messages 50509 Registration date Status Contributeur Last intervention 6 145

Hello

The goal is not to lose my very important documents...

In the future, remember to back up your data on an external hard drive so you won’t find yourself in the same situation, the stress of losing all your data...

+1 to Jojolaguitare who found the solution and guided you through the procedures

don’t forget to mark your topic as resolved --> click here

thank you

@+

--
the radiation level is higher at the employment office than at Chernobyl

Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention 2 781

Hello.

Happy for you Louis . . . Indeed, backing up personal data remains very important. The system and applications less so since they can be reinstalled. No hard drive or SSD is safe from a sudden failure, and then it's over for recovering any data. Perhaps by a process called "clean room," but the cost can be exorbitant at times!

Take care . . .

Aurane > Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention

You just saved me as well, thank you very much.

Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention 2 781 > Aurane

Hello.

You're welcome! . . . Good luck.

Bagaude Posted messages 2 Status Membre 2 > Jojolaguitare Posted messages 12012 Registration date Status Membre Last intervention

Hello and thank you first for taking the time.

I read the topic carefully (I have exactly the same problem). After following the entire process (downloading the Windows 10 ISO to a blank USB drive, etc.), I am stuck at the installation of Windows. I press Upgrade (as the goal is of course to keep my files + applications) and here is what happens.

PS: I did not modify the boot priority order in the Boot Menu; I directly selected the USB drive? Could it be because of that? I should mention that I have a Dell Inspiron 5558 laptop.

No Admin Account! Windows 10 Startup Issue

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