Hp Deskjet 2700 and 2720

seraphine -
seraphine - 8 May 2021 at 21:00

Hello,
I just bought an HP Deskjet 2720 printer. My PC recognizes it as HP Deskjet 2700, but it especially cannot establish the wifi connection. Is that the reason? What solution can be provided?

Configuration: Windows / Chrome 90.0.4430.93

3 answers

Answer 1 / 3
kaumune Posted messages 22605 Registration date Status Contributor Last intervention 5 159

Hi

Wi-Fi connection for what?

What are you doing to make this connection?

No problem connecting to Wi-Fi with my Freebox and WPS mode (long press on the Wi-Fi button of the printer until the Wi-Fi light blinks and have previously activated WPS on the box)
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Answer 2 / 3
glg29 Posted messages 29751 Registration date Status Contributor Last intervention 4 584

Hello,
Does this printer not come with an installation CD (DVD)?
If so, did you use it to set up the printer?
Deskjet 2700, basically, 2700 is the model reference for this series.
Best regards

The one who doesn’t bring joy when arriving always does so when leaving.
O Breizh my land, I love my land!
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1. kaumune Posted messages 22605 Registration date Status Contributor Last intervention 5 159
  
  No need for a CD (not provided anyway because it's unnecessary)
  
  W10 knows how to install it automatically as soon as it's connected (I have one connected via Wi-Fi)
  
  At worst (for the clueless, as my friend Brupala would say), you need to download and use HP Smart
  
  0
Answer 3 / 3
seraphine

The silly person lol.....
has already done all that. I went through hpsmart and the computer recognizes the printer but doesn't connect via wifi. I even tried with my iPhone and it's the same thing....
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1. glg29 Posted messages 29751 Registration date Status Contributor Last intervention 4 584
  
  You have access to explanations from the following link, see if this can help you set up the printer via wifi, Connecting to a Wireless Network.
  Start consulting from here
  
  and the rest.....
  @+
  
  0
2. kaumune Posted messages 22605 Registration date Status Contributor Last intervention 5 159
  
  If you don't answer the questions asked to help you...
  
  Wi-Fi connection for what?
  What are you doing to establish this connection?
  
  Moreover, you say:
  
  The computer recognizes the printer but does not connect via Wi-Fi
  
  Do you mean that the computer sees the printer in the available Wi-Fi networks?
  
  Not good, it's the connection to Wi-Fi Direct that will use your PC's Wi-Fi solely for the printer.
  Direct connection type to be used with a smartphone
  
  For an iPhone, use (and activate) AirPrint
  
  The printer must be connected to your router, not to the PC
  
  Is Wi-Fi enabled on the printer?
  
  Do you see the Wi-Fi icon on the printer's control panel?
  
  and not just the Wi-Fi Direct
  
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  1. Seraphine > kaumune Posted messages 22605 Registration date Status Contributor Last intervention
    
    I'm sorry, but I'm not competent in IT and all the technical language used leaves me perplexed... Yes, I have the Wi-Fi symbol on the printer that keeps flashing. The printer appears on the network. Thank you for your help, but I think I'm going to call in an outside technician: I've been trying for 2 days with remote advice and to no avail.
    Just tell me, the VPN must be disabled to install the printer, right?
    
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  2. kaumune Posted messages 22605 Registration date Status Contributor Last intervention 5 159 > Seraphine
    
    When you press and hold the Wi-Fi button on the printer for more than 3 seconds, it prints out the various ways to connect your printer via Wi-Fi.
    
    If this is too complicated for you, indeed, I’m thinking of bringing in an outside technician directly, that’s the best thing to do.
    
    0
  3. seraphine > kaumune Posted messages 22605 Registration date Status Contributor Last intervention
    
    The problem was with the box, resolved by calling SFR.
    
    Thanks anyway for your help, that's nice!
    
    0

Hp Deskjet 2700 and 2720

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