yellow exclamation point on PC Solved

Question

Hello everyone
I have a yellow exclamation point on my PC
with "HP Mobile Data Protection Sensor" written on it
I don't know what to do?
My PC is an HP ProBook 6470b
Thank you to everyone who will reply
Best regards

kaneagle · Answer

Hello,  Give the device identification number of the peripheral Check this --> Find the device identification number on a PC Post the number in your next message.  Windows 7, 8 or 10? 32 or 64 bits?   -- Human beings are at their best when things are at their worst.

crescendo1956 · Answer

Thank you for your response, here are the details.

ACPI\VEN_HPQ&DEV_6000
ACPI\HPQ6000

HPQ6000

Here is what is in the dropdown menu

Windows 10 Home Edition
Version 20H2
Installed on ‎04/‎12/‎2021
Operating system version 19042.906
Windows Feature Experience Pack 120.2212.551.0
Operating system 64 bits, x64 processor
Here are the requested details

kaneagle · Answer

Try this driver --> 3D DriveGuard After extraction, run the setup.exe   -- Human beings are at their best when things are at their worst

Pierr10 · Answer

Hello,  You go to the Start menu of Windows and run HP Support Assistant. In the window that opens, click on the blue link in the bottom right to start the program. Then go to the Troubleshooting and diagnostics section. You should have more information about what is happening, and you will be offered updates if necessary.   -- What is well conceived is clearly stated, And the words to say it come easily. (Boileau)

crescendo1956 · Answer

@kaneagle I installed the software and here’s what it looks like   @Pier10 I also did what you suggested but no update proposal.  Thanks, it’s still the same thing.

kaneagle · Answer

Download and install --> 7Zip 64 bits  Right-click on the driver --> sp62981.exe Select --> 7Zip Choose --> extract to "sp62981\"  Go to the Device Manager Right-click on the device Update driver Browse my computer for drivers Choose from a list of drivers...  Have Disk Browse Go to the unzipped driver folder --> sp62981 Folder --> drivers Select the file --> accelerometer.inf and OK. Restart.    -- Human beings are at their best when things are at their worst.

crescendo1956 · Answer

Oh dear, this is becoming complicated for my little brain. First of all, I don't know which file I should download; there are so many!!! Can you help me? Where can I find this driver, esp62981.exe?
Thank you

crescendo1956 · Answer

@kaneagle  finally, after reading your explanations step by step, I made it. I’m so happy. Thank you very much.

kaneagle · Answer

You're welcome. Have a nice day.   -- Human beings are at their best when things are at their worst.

Yellow exclamation point on PC

9 answers

I would like to know how to report a scam

Site unreachable

Reinstallation of w11 impossible after pc crash...

Nonexistent sent items folder

Transfer mp3 from pc to mobile

Increase the capacity of free's zimbra webmail to 10gb

Unrefreshed usb drive on android interface

Tencent impossible to remove

Is there enough storage space on my vps?

Car gps tracker